Role overview
Lead product strategy and delivery for a grant-management platform used by nonprofits, higher education institutions, and public‑sector organizations. The position calls for a hands‑on product leader to shape a multi‑year direction, reconcile parallel product offerings, improve self‑serve growth, and make grant workflows more useful through shared data and applied AI.
Responsibilities
- Set and communicate a 12–18 month roadmap grounded in customer research, product analytics, competitive context, and business goals.
- Guide consolidation of two platform versions, including feature alignment, migration tools, customer communications, and a transition timeline.
- Improve activation, conversion, retention, and account expansion by finding friction in the free‑to‑paid journey and refining product tiers.
- Lead competitive migrations by improving data imports, mapping, onboarding, and the initial customer experience.
- Develop connections between grant seekers and grant makers, such as shared data flows and reduced duplicate entry.
- Explore public filing data and applied AI for better funding matches and time‑saving writing support, with clear confidence and provenance signals.
- Run discovery and delivery practices across design, engineering, and go‑to‑market, including interviews, usability research, win/loss reviews, and support‑ticket analysis.
Requirements
- At least eight years of software product management experience with revenue responsibility for a B2B SaaS product.
- Direct product‑led growth experience, including freemium tiers, self‑serve onboarding, and activation or retention measurement.
- Strong analytical skills and comfort building and interpreting funnel views directly.
- Evidence of making difficult prioritization decisions and explaining trade‑offs clearly.
- Strong written communication for specifications, decision records, and product strategy.
- Experience shipping iteratively with design and engineering, and comfort working amid ambiguity.
Nice to have
- Experience in grants, nonprofit technology, fundraising, higher education administration, or public‑sector compliance.
- Platform consolidation, customer migration, competitive displacement, or migration tooling experience.
- Applied AI or machine learning work in search, matching, recommendations, or document generation; fintech or marketplace experience is also relevant.
Benefits and work setup
- Full‑time role for candidates on the U.S. East Coast, with preference for the New York City area; others should be able to travel to Manhattan for in‑person collaboration as needed.
- Salary ranges from $150,000 to $200,000 depending on location.
- Benefits include medical, dental, and vision insurance, flexible time off, paid sick leave, 12 weeks of paid parental leave, learning and internet stipends, a home‑office setup stipend, 401(k) matching, and eligibility for stock options.