Role overview
This role leads the Events & Commerce stream inside an in-person fundraising product line used by nonprofits worldwide. The work spans discovery, definition, delivery, launch, and iteration, turning a broad category into a focused roadmap grounded in customer workflows and commercial evidence. It is a hands-on software product position, not event planning, sales, or internal project coordination.
Responsibilities
- Shape the Events & Commerce product thesis and a sequenced roadmap from customer research, market evidence, and business context
- Pick a focused target segment and event scenario rather than attempting to replace every event platform
- Decide which capabilities belong in the shared in-person giving foundation versus an Events-specific model
- Make explicit build, integrate, partner, or exclude decisions and keep assumptions, success metrics, scope, and risks visible
- Run discovery directly with nonprofit fundraising teams, event operators, finance staff, volunteers, attendees, donors, design partners, and internal GTM teams
- Map end-to-end workflows before, during, and after events, including ticketing, donations, check-in, merchandise and food sales, auctions, paddle raises, reconciliation, reporting, and transaction attribution
- Partner closely with the adjacent product area so event commerce reuses the same payment, campaign, donor-data, reporting, mobile, and operational foundations
Requirements
- 4–7 years of Product Management or Product Ownership experience at a software product company
- End-to-end ownership of a customer-facing product area alongside Engineering and Design
- Strong judgment in narrowing large problem spaces into focused releases with clear trade-off reasoning
- Experience turning customer evidence and product data into decisions
- Clear written communication across requirements, edge cases, metrics, and decision records
- Comfort with transactional, multi-actor workflows involving permissions, states, money, and data relationships
- High ownership and independence, with fluent written and spoken English plus fluency in Russian and English at C1+ or higher
- Location in Turkey with remote work arrangement
Nice to have
- Background in ticketing, event technology, commerce, point-of-sale, payments, marketplaces, registration, or auctions
- Familiarity with mobile applications, contactless payments, physical devices, or hardware-enabled workflows
- Experience in B2B SaaS, fundraising, nonprofits, or other operationally complex customer environments
- Launching a new product area through beta or early-access programs
- Knowledge of CRM integrations, financial reconciliation, reporting, transaction attribution, analytics, or SQL
- Practical use of AI for research, prototyping, analysis, or product operations
Benefits and work setup
- Gross compensation range of $4,600–$5,000, finalized based on experience, skills, and location
- 31 days of paid time off
- Fully paid telemedicine plan
- Home office setup assistance covering furniture such as a chair, desk, and monitor
- English learning courses and a budget for relevant professional education
- Support for a gym or swimming pool membership
- Co-working allowance combined with full remote working
- Equal opportunity employer committed to a diverse and inclusive workforce