Senior Product Manager

Praxy; San Francisco, Northern (CA, KY); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Competitive pay

Equity package

Office stipends and perks

Healthcare coverage

Job summary

Suger is hiring a Senior Product Manager to lead the Insulin product, driving AI-driven automation across revenue operations. You will own the strategy, product design, and execution from ground up, turning complex revenue workflows into intuitive experiences for B2B customers.

You will partner with engineering and customer-facing teams to deliver reliable AI features, measure outcomes, and iterate based on real customer feedback. Join a fast-growing team building enterprise-grade AI SaaS.

Qualifications

• 5+ years of Product Management or Product Design in technology, ideally B2B SaaS, with a track record of strong product and design judgment.
• Track record of shipping AI-powered features to production and balancing automation with user trust.
• Strong product design sensibility with attention to interaction details and polished UX.
• Familiarity with technical complexity: APIs, data pipelines, billing infra, fintech/compliance workflows.
• Excellent communicator and cross-functional partner across engineering, GTM, and customers.

Responsibilities

• Own the roadmap for intelligent systems that automate pricing, contracting, billing, and compliance workflows with AI focus.
• Design end-to-end user journeys for AI-powered workflows and translate complex capabilities into intuitive experiences.
• Collaborate with engineering to turn AI capabilities into reliable production features, ensuring correctness, explainability, and trust.
• Define and track success metrics like adoption, accuracy, and customer outcomes to guide iteration.
• Work with Customer Success and Solutions teams to gather feedback and understand customer workflows and trust concerns around AI.

Skills

Product management

Product design

AI features

B2B SaaS

Cross-functional collaboration

Communication

Tools

APIs

Analytics tools

Data pipelines

Billing infrastructure

Job description

Suger helps B2B software companies sell through cloud marketplaces like AWS, Azure, GCP, Oracle, Alibaba, and Snowflake — now one of the fastest-growing enterprise sales channels.

Marketplace sales are operationally complex: pricing, contracting, billing, revenue recognition, and compliance all intersect across multiple cloud providers. Suger removes this complexity with an API-first revenue platform that powers quote-to-cash and marketplace workflows at scale.

Launched in 2022, Suger works with over 300 B2B customers, from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta. We’re a Series A company backed by Threshold VC, Craft Ventures, Intel Capital, and Y Combinator.

We’re hiring a Senior Product Manager to own the product roadmap for Insulin, our new product focused on AI-driven automation across revenue operations. You’ll lead the strategy, product design, and execution of Insulin from the ground up, turning complex revenue workflows into intelligent, reliable, and intuitive experiences for our customers.

In this role, you will

• Own the product roadmap for intelligent systems that automate pricing, contracting, billing, and compliance workflows, with a focus on building AI-powered products that meaningfully improve how customers operate.
• Design end-to-end user journeys and product experiences for AI-powered workflows, bringing strong product taste to every interaction. Translate complex technical capabilities into intuitive, transparent experiences and continuously iterate based on real customer behavior and feedback.
• Partner closely with engineering to turn AI capabilities into reliable production features, balancing customer impact, system reliability, model behavior, and engineering complexity when making product decisions. Ensure AI-powered experiences are correct, explainable, and trustworthy.
• Define and track success metrics including adoption, accuracy, efficiency gains, automation rates, and customer outcomes, using both quantitative data and qualitative feedback to guide product iteration.
• Work closely with Customer Success and Solutions teams to gather qualitative and quantitative feedback and occasionally support onboarding, developing a deep understanding of customer workflows, edge cases, and trust concerns around AI-driven automation.

We're seeking someone with experience including

• 5+ years of Product Management or Product Design experience in technology, ideally within B2B SaaS, developer platforms, or enterprise software, with a portfolio or track record demonstrating strong product and design judgment.
• Track record of shipping AI-powered features to production, with strong judgment around where automation creates value and where human oversight is necessary to earn user trust.
• Strong product design sensibility, with an eye for interaction details, intuitive workflows, and polished user experiences, not just requirements and specifications.
• Comfort with technical complexity, including systems such as billing infrastructure, APIs, data pipelines, or fintech and compliance workflows. You don’t need to be an engineer, but you should be comfortable going deep with one.
• Excellent communicator and cross-functional partner, able to work effectively with engineering, GTM, and customers to turn complex problems into clear product decisions.
• Startup mindset, with a bias toward action, comfort with ambiguity, and a strong sense of ownership from customer discovery through launch and iteration.

Why You Join Us

• Base Pay Range: $140,000–$200,000 USD
• Competitive compensation and equity package.
• Monthly office stipends, including lunch and commuting benefits.
• Comprehensive healthcare coverage, including extended health, dental, vision, and life insurance.
• Work alongside a world-class team with experience at Google, Meta, Salesforce, Pave, Motive, and Square, building AI agent and AI infrastructure SaaS that powers critical revenue workflows.
• Own a major pillar of our product strategy from day one, with the autonomy to shape the roadmap, make high-impact product decisions, and build experiences you believe will create meaningful customer value.
• Join a fast-moving, flat organization with strong product-market fit and ambitious goals, where you’ll ship quickly, influence the roadmap, and see the direct impact of your work with customers.