Senior Product Manager

Jobtailor; Arizona; On-site; USD 140,000 - 190,000; Full time

Job summary

Jobtailor is seeking an experienced Product Manager to own roadmaps for SiteOwl platform areas and partner with design on user flows and mockups. You will drive discovery with customers, synthesize feedback, and define clear engineering requirements to guide development and releases.

The role emphasizes AI-enabled research, data analysis, and prototype building, with a focus on real-world usage, revenue accountability, and strong English communication. Central Time overlap required.

Qualifications

• Six or more years of product management experience with revenue accountability.
• Demonstrated track record of shipping products with real-world usage.
• Strong written communication across requirements, decision documentation, roadmap narratives, and customer-facing communication.
• Working knowledge of data models, permissions structures, integrations, and design considerations for users in field conditions.
• Structured decision-making approach.
• Demonstrated customer engagement orientation with field observation.
• Practical fluency with AI tools for research synthesis, drafting, data analysis, and prototyping.
• Bachelor's degree in engineering, business, or related field, or equivalent professional experience.
• Excellent written and verbal English communication skills.
• Proficiency with issue tracking, documentation, design collaboration, and analytics tools.
• Valid passport, or ability to obtain one.
• Meaningful business-hours overlap with Central Time.

Responsibilities

• Own the roadmap and backlog for assigned platform areas, with accountability for outcomes and delivery.
• Conduct ongoing discovery with customers, including integrator project managers, field technicians, security directors, and support teams.
• Synthesize customer input, support data, and sales feedback into prioritized roadmap decisions.
• Author clear engineering requirements covering problem definition, user context, scope, edge cases, and rationale.
• Partner with Design teams on user flows and mockups.
• Maintain ownership through refinement, build, and release.
• Manage backlog scope and sequencing.
• Communicate prioritization tradeoffs and rationale.
• Define success criteria before launch and evaluate post-launch outcomes.
• Apply AI tools to synthesize feedback, draft and refine requirements, analyze product data, and build prototypes.
• Maintain a point of view on where AI adds product value.
• Author release communications, brief internal teams, and support Sales in articulating product changes.
• Track competitive activity and assess substantive differentiation.
• Contribute to quarterly and half-year planning with the Director of Product.
• Engage directly with customers through advisory councils, user groups, and trade shows.
• Own the future direction, roadmap, requirements, and outcomes for one or more SiteOwl platform areas

Skills

Product Management

B2B SaaS Ownership

AI Tool Proficiency

Written Communication

Customer Engagement

Education

Bachelors in Engineering

Bachelors in Business

Tools

Issue Tracking Tools

Documentation Tools

Design Collaboration Tools

Analytics Tools

AI Tools

Job description

• Own the roadmap and backlog for assigned platform areas, with accountability for outcomes and delivery
• Conduct ongoing discovery with customers, including integrator project managers, field technicians, security directors, and support teams
• Synthesize customer input, support data, and sales feedback into prioritized roadmap decisions
• Author clear engineering requirements covering problem definition, user context, scope, edge cases, and rationale
• Partner with Design teams on user flows and mockups
• Maintain ownership through refinement, build, and release
• Manage backlog scope and sequencing
• Communicate prioritization tradeoffs and rationale
• Define success criteria before launch and evaluate post-launch outcomes
• Apply AI tools to synthesize feedback, draft and refine requirements, analyze product data, and build prototypes
• Maintain a point of view on where AI adds product value
• Author release communications, brief internal teams, and support Sales in articulating product changes
• Track competitive activity and assess substantive differentiation
• Contribute to quarterly and half-year planning with the Director of Product
• Engage directly with customers through advisory councils, user groups, and trade shows
• Own the future direction, roadmap, requirements, and outcomes for one or more SiteOwl platform areas

Requirements

• Six or more years of product management experience, including multiple years owning B2B SaaS products with revenue accountability
• Demonstrated track record of shipping products with sustained real-world usage
• Strong written communication across requirements, decision documentation, roadmap narratives, and customer-facing communication
• Working knowledge of data models, permissions structures, integrations, and design considerations for users operating in field conditions
• Structured decision-making approach
• Demonstrated customer engagement orientation, including direct field observation
• Practical fluency with AI tools for research synthesis, drafting, competitive analysis, data analysis, and prototyping
• Bachelor's degree in engineering, business, or a related field, or equivalent professional experience
• Excellent written and verbal English communication skills
• Proficiency with issue tracking, documentation, design collaboration, and analytics tools
• Valid passport, or ability to obtain one
• Meaningful business-hours overlap with Central Time
• Preferred: experience in electronic security, physical security, construction technology, field service, or an adjacent industry
• Preferred: familiarity with architectural drawings, CAD, or BIM formats (DWG, DXF, Revit)
• Preferred: experience designing mobile applications for field or industrial use cases
• Preferred: experience with multi-tenant architecture, role-based permissions, and enterprise administration features
• Preferred: experience leading a product through a platform migration or re-architecture
• Preferred: experience shipping AI or LLM-based features, including evaluation and guardrail development

Core Competencies

Demonstrates expertise in product management for B2B SaaS, with a strong focus on customer engagement, AI tool application, and effective communication of product requirements and roadmaps. Proven ability to synthesize customer feedback and data into actionable product strategies and outcomes.

Highest-signal resume keywords

• Product Management Experience
• B2B SaaS Ownership
• AI Tool Proficiency
• Strong Written Communication
• Customer Engagement Orientation

ATS Optimization Keywords

Hard Skills

• Product Roadmap Development
• Requirements Authoring
• Data Analysis
• Competitive Analysis
• User Flow Design
• Prototyping
• Multi-Tenant Architecture
• Role-Based Permissions
• Mobile Application Design
• Platform Migration Experience

Soft Skills

• Structured Decision-Making
• Clear Communication

Certifications & Qualifications

• Bachelor's Degree in Engineering
• Bachelor's Degree in Business
• Valid Passport

Industry Keywords

• Electronic Security
• Physical Security
• Construction Technology
• Field Service
• Architectural Drawings
• CAD
• BIM
• Field Conditions

Tools & Technologies

• Issue Tracking Tools
• Documentation Tools
• Design Collaboration Tools
• Analytics Tools
• AI Tools