Senior Director, Full Stack Product

Jobtailor; San Francisco (CA); On-site; USD 190,000 - 240,000; Full time

Job summary

Jobtailor is seeking a Head of Product to lead and develop a high-performing full-stack product team, providing strategic context, coaching, and support, while championing customer understanding through research, field visits, data inspection, and critical customer conversations.

You will drive prioritization, establish product operations rituals, and support go-to-market by clarifying capabilities for product marketing, driving customer adoption and commercialization.

Qualifications

• 10+ years in PM roles with at least 5 years in leadership of teams
• Experience building and leading teams of product managers and managers
• Platform-level and/or full-stack product launch experience
• Experience in environments with tightly coupled software and hardware development
• Customer fluency in complex operational domains (utilities, industrial operations, real-world infrastructure)
• Proven structured prioritization and decision-making under uncertainty
• Ability to manage a multi-year product arc with a quarterly roadmap
• Operational rigor and experience improving a product operating model
• Evidence-based approach to product process and program management
• Strong cross-functional executive leadership and communication
• Ability to write concise strategy documents and product updates
• Bonus: IoT, sensor data, grid/energy infra
• Bonus: AI/ML-powered products
• Bonus: familiarity with utility regulatory environments
• Bonus: field operations or deployment complexity
• Bonus: platform consolidation or portfolio rationalization

Responsibilities

• Lead and develop a full-stack product team across software and hardware
• Drive customer understanding through research, field visits, data inspection and customer conversations
• Prioritize using frameworks considering customer impact, feasibility, revenue, regulatory needs and strategic fit
• Establish rituals and artifacts to institutionalize product thinking
• Support GTM by clarifying capabilities for product marketing and customer adoption
• Integrate NPI/NTI from R&D into durable products and support definition, validation and GTM
• Partner with cross-functional leaders and the C-Team to steer product direction
• Report to the COO/CPO and lead ~10 staff across software, hardware, product marketing and design

Skills

Product management

Prioritization frameworks

Operational rigor

Product operating model

Strategy document writing

Program management

Product definition

Validation processes

Go-to-market strategy

Customer understanding

Tools

IoT platforms

Sensor data

AI/ML-powered products

Product marketing tools

Product management software

Job description

• Lead and develop a high-performing full-stack product team, providing strategic context, coaching, and support
• Champion deep, ongoing customer understanding through research, field visits, data inspection, and critical customer conversations
• Drive prioritization discipline using frameworks for customer impact, technical feasibility, revenue potential, regulatory requirements, and strategic fit
• Set the bar for product operations by building rituals and artifacts that institutionalize product thinking
• Support go-to-market efforts by helping product marketing clarify and unify capabilities to drive customer adoption and commercialization
• Integrate NPI/NTI from R&D and Innovation teams into durable products, supporting product definition, validation, and go-to-market
• Partner with cross-functional leaders and the C-Team to steer full-stack product direction
• Report directly to the COO/CPO and lead a growing team of approximately 10 across software product, hardware product, product marketing, and design

Requirements

• 10 years in PM roles, including at least 5 years of organizational/team leadership experience
• Experience building and leading teams of product managers, managing managers, and creating durable product cultures
• Platform-level and/or full-stack product launch experience
• Experience in environments where software and hardware development are tightly coupled
• Customer fluency in complex operational domains such as utilities, industrial operations, or real-world infrastructure
• Proven structured prioritization and trade-off facilitation under uncertainty and resource constraints
• Ability to manage a multi-year product arc while managing a quarterly roadmap
• Demonstrated operational rigor and experience creating or meaningfully improving a product operating model
• Evidence-based approach to product process and program management
• Strong cross-functional executive leadership and communication
• Ability to write crisp strategy documents and concise product updates that drive decisions
• Bonus: experience with IoT platforms, sensor data, or grid/energy infrastructure
• Bonus: exposure to AI/ML-powered products
• Bonus: familiarity with utility regulatory environments
• Bonus: background in products with significant field operations or deployment complexity
• Bonus: experience driving platform consolidation or product portfolio rationalization

Core Competencies

Demonstrates extensive experience in leading full-stack product teams, integrating software and hardware development, and driving customer-centric product strategies. Proven ability to manage complex product roadmaps and foster a culture of operational rigor and evidence-based decision-making.

Highest-signal resume keywords

• 10 Years In PM Roles
• 5 Years Of Team Leadership Experience
• Full-Stack Product Launch Experience
• Cross-Functional Executive Leadership
• Evidence-Based Product Process Management

ATS Optimization Keywords

Hard Skills

• Product Management
• Prioritization Frameworks
• Operational Rigor
• Product Operating Model Improvement
• Strategy Document Writing
• Program Management
• Product Definition
• Validation Processes
• Go-To-Market Strategy
• Customer Understanding

Soft Skills

• Coaching
• Communication
• Team Leadership
• Collaboration
• Critical Thinking

Industry Keywords

• Utilities
• Industrial Operations
• Real-World Infrastructure
• Regulatory Environments
• Field Operations

Tools & Technologies

• IoT Platforms
• Sensor Data
• AI/ML-Powered Products
• Product Marketing Tools
• Product Management Software