Senior Product Leader, Personal Loans - Hybrid

Popular; San Juan (PR); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Popular in San Juan, Puerto Rico seeks a Senior Product Manager to lead strategy, financial performance, and end-to-end management of the Personal Loans portfolio. You will drive growth, develop business cases, enhance product features, and oversee channel performance across branches, telemarketing, and digital channels.

You will represent the product in the Consumer Lending Journey, ensure regulatory compliance, coordinate cross-functional execution, and mentor teams to deliver customer-centric

Qualifications

• Lead strategic planning for the Personal Loans portfolio and related initiatives.
• Drive portfolio performance across origination, servicing, and collections.
• Develop business cases, operating models, and funding requests.
• Ensure compliance with applicable laws, regulations, policies, and controls.

Responsibilities

• Lead strategic planning for the personal loans business and support division leadership in defining direction.
• Manage portfolio across origination, disbursement, servicing, and collection; assess competitiveness and customer experience.
• Develop strategies, business cases, operating models, requirements, and funding requests.
• Responsible for achieving personal loan sales objectives through branches, telemarketing, and digital channels.
• Monitor results, identify performance gaps, provide tools and resources, and oversee product training.
• Partner with regional and credit leaders to simplify processes and improve customer and employee experience.
• Direct marketing strategy and ensure current, accurate product information and promotions across channels.
• Represent Personal Loans in the Consumer Lending Journey design and evolution.
• Ensure product requirements are incorporated in the digital platform and coordinate testing and post-implementation support.

Skills

Strategic planning

Leadership

Cross-functional collaboration

Data-driven decisions

Bilingual: Spanish & English

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

Power BI

PowerPoint

Job description

Popular in San Juan, Puerto Rico seeks a Senior Product Manager to lead strategy, financial performance, and end-to-end management of the Personal Loans portfolio. You will drive growth, develop business cases, enhance product features, and oversee channel performance across branches, telemarketing, and digital channels.

You will represent the product in the Consumer Lending Journey, ensure regulatory compliance, coordinate cross-functional execution, and mentor teams to deliver customer-centric