Senior Product Leader, Mobility Operations & Strategy

Hyundaicapital; United States; Hybrid; USD 152,000 - 236,000; Full time

Benefits offered by this job

Hybrid flexibility

Vehicle allowance

Comprehensive health coverage

Employer-funded HSA contributions

401(k) with company match

Life and disability insurance

Wellbeing benefits

Leadership programs and career dev

Volunteer time off

Job summary

Hyundai Capital America seeks a Sr. Manager, Product Management (Mobility Operations) to lead strategy and roadmaps for Commercial/Mobility Operations, including Collections, Customer Service, End of Term, and Remarketing.

You translate business needs into product priorities and guide cross-functional teams to scalable solutions. This role manages product professionals, partners with Operations, Digital, Data & Analytics, and Technology to improve customer experience and operational performance.

Qualifications

• 8+ years in product management, CX, DX, or digital platforms
• 3+ years supervisory experience
• Experience owning strategy and outcomes for engagement or lifecycle programs across dealer experiences
• Experience in a product-based organization using Agile/Scrum
• Experience leading cross-functional initiatives and teams to deliver
• Knowledge of product management lifecycle and roadmap practices

Responsibilities

• Develop product strategy and multi-year roadmaps for Mobility Operations
• Oversee product ownership for Mobility Operations applications
• Lead development of requirements, user stories, acceptance criteria, and data needs
• Coordinate with Technology, Data, Digital, and delivery teams to ensure timely delivery
• Define objectives and success measures for initiatives and monitor KPIs
• Provide leadership, mentoring, and development for team members

Skills

Product strategy

Roadmap development

Leadership

Agile/Scrum

Cross-functional collaboration

Customer experience

Data & analytics

CRM platforms

Education

Bachelor’s degree

Advanced degree or product certification

Tools

CRM platforms

Workflow automation

Data integration

Personalization & analytics

Job description

Hyundai Capital America seeks a Sr. Manager, Product Management (Mobility Operations) to lead strategy and roadmaps for Commercial/Mobility Operations, including Collections, Customer Service, End of Term, and Remarketing.

You translate business needs into product priorities and guide cross-functional teams to scalable solutions. This role manages product professionals, partners with Operations, Digital, Data & Analytics, and Technology to improve customer experience and operational performance.