Senior Product Insights & Usage Analytics Lead

NRG; Beaverton (OR); Hybrid; USD 155,000 - 190,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401K

Job summary

NRG Energy is seeking a Senior Manager of Product Usage & Insights to lead data-driven analysis across Vivint Smart Home products, translating telemetry and support data into actionable insights. You will bridge real-world performance and future design, driving feature prioritization and roadmap alignment with core Product Managers.

You will develop internal AI and data tools, consolidate dashboards, and enable non-technical stakeholders to access trends in product usage and operational

Qualifications

• Strong data manipulation and statistics skills.
• Experience in product analytics, BI, or data-focused product management.
• Familiarity with AI tools and low-code/no-code BI frameworks.

Responsibilities

• Analyze high-volume device telemetry and behavioral data to understand usage patterns.
• Collaborate with operations, supply chain, and customer support to identify gaps and improvements.
• Provide data-driven input to product roadmaps and feature prioritization.

Skills

Analytical mastery

Root-cause analysis

Cross-functional influence

AI literacy

Education

B.S./M.S. in Data Analytics or related

Tools

SQL

Tableau

PowerBI

Excel

Job description

NRG Energy is seeking a Senior Manager of Product Usage & Insights to lead data-driven analysis across Vivint Smart Home products, translating telemetry and support data into actionable insights. You will bridge real-world performance and future design, driving feature prioritization and roadmap alignment with core Product Managers.

You will develop internal AI and data tools, consolidate dashboards, and enable non-technical stakeholders to access trends in product usage and operational