Senior Product Insights Manager (R-20103)

Dun & Bradstreet; Jacksonville (FL); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave up to 16 weeks

Education assistance

Wellness benefits

401k with company matching

Volunteer days

Job summary

Dun & Bradstreet is seeking a Senior Product Insights Manager to lead cross‑product analyses, shaping product strategy and portfolio priorities through data-driven recommendations. You will turn product, usage, and operational data into clear guidance for Product Management, Technology, GTM, Sales, and Finance.

In this senior individual contributor role, you’ll establish scalable metrics, governance, and insight frameworks, mentor colleagues, and drive decision quality across multiple products

Qualifications

• 8–12 years of experience in product insights or analytics.
• Ability to lead complex analyses across multiple data sources.
• Proven experience influencing senior stakeholders.
• Strong knowledge of product lifecycle metrics and dashboards.
• Excellent data storytelling and presentation skills.
• Fluency in English; other languages a plus.

Responsibilities

• Translate complex data into actionable insights and recommendations.
• Define and evolve product performance metrics and dashboards.
• Partner with Product Management on roadmaps and adoption.
• Lead cross-functional initiatives to improve reporting and data quality.
• Deliver executive-ready narratives on product health, risks, and actions.
• Collaborate with Technology, GTM, Sales, Finance, and CX.
• Develop scalable reporting docs and self-service insights.
• Mentor Product Insights team and promote data-driven practices.
• Stay current with analytics practices and innovations.
• Additional duties as assigned.

Skills

Data analysis

Stakeholder management

Product analytics

SQL

Tableau

Data storytelling

Mentoring

Education

Bachelor's degree in Business Administration, Analytics, or related field

Advanced degree preferred

Tools

Tableau

SQL

Excel

Looker

Job description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next?

The Senior Product Insights Manager leads complex, cross-product analyses that inform product strategy, portfolio priorities, lifecycle decisions, and business performance.

This senior individual contributor synthesizes product, customer, commercial, usage, and operational data into clear recommendations for Product Management, Product Operations, Technology, Analytics, Go to Market, Sales, Finance, and Customer Experience partners.

The role establishes scalable metrics, reporting practices, data definitions, and insight frameworks that improve decision quality across multiple products or strategic initiatives.

The Senior Product Insights Manager works independently, influences senior stakeholders, drives alignment when data or priorities are ambiguous, and mentors others in consistent, insight-led ways of working.

Key Responsibilities

• Translate complex, incomplete, or conflicting data into actionable insights, decision frameworks, and prioritized recommendations for product and business leaders.
• Define and evolve product performance measurement frameworks, KPIs, reporting standards, data definitions, and dashboard requirements that enable consistent lifecycle and portfolio decisions.
• Partner with Product Management to inform product strategy, roadmap trade-offs, opportunity sizing, investment decisions, launch readiness, adoption, retention, and sunset or migration planning.
• Lead cross-functional initiatives to improve product reporting, data quality, insight delivery, and operational processes; identify root causes, risks, and opportunities and drive solutions through implementation.
• Deliver executive-ready narratives and presentations that communicate product health, trends, risks, opportunities, and recommended actions.
• Collaborate with Technology, Analytics, GTM, Sales, Finance, Customer Experience, and other partners to align metrics, reporting, and actions to business objectives.
• Develop and maintain scalable reporting documentation, governance practices, training materials, and self-service insight capabilities.
• Monitor industry, market, analytics, and product-operations practices; apply relevant innovations to improve decision quality and team effectiveness.
• Mentor and guide Product Insights Managers and Product Analysts; provide strategic thinking oversight and promote consistent, data-driven ways of working.
• Additional duties as assigned.

Essential Skills and/or Certifications Needed

• Bachelor’s Degree in Business Administration, Statistics, Analytics, Marketing, or related discipline.
• 8 - 12 years of experience in product insights, product operations, analytics, product management, strategy, or a related role.
• Demonstrated ability to lead complex analysis across multiple data sources and convert findings into clear, measurable recommendations.
• Strong knowledge of product lifecycle metrics, customer and usage analytics, commercial performance measures, reporting governance, and dashboard design.
• Proven experience influencing senior and cross-functional stakeholders without direct authority.
• Strong strategic thinking, business acumen, problem solving, prioritization, and program/project management skills.
• Advanced proficiency with business intelligence and analytics tools, such as Tableau, and strong Microsoft Office skills.
• Strong written, verbal, presentation, and data-storytelling skills for technical and executive audiences.
• Ability to work independently, manage ambiguity, and balance multiple strategic priorities and deadlines, while also being a mentor to Product Insights colleagues.
• Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market.

Education

• Bachelor's degree -Required
• Advanced degree - Preferred

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leaveafter one year of employment.
• Paid sick timeto care for yourselfor family members.
• Education assistanceand extensive training resources.
• Do GoodProgram: Paid volunteer days&donation matching.
• Competitive401k with company matching.
• Health & wellness benefits, including discounted Wellhubmembership rates.
• Medical, dental&vision insurancefor you,spouse/partner&dependents.

Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [e-mail] to let us know the nature of your accommodation request and your contact information.