Senior Product Experience Designer: Onboarding & Enterprise UX

Mastercard; O’Fallon (MO); On-site; USD 130,000 - 221,000; Full time

Job summary

Mastercard seeks a User Experience Design SME to shape onboarding experiences for Settings, SCM, ODT, and Product Express, translating complex processes into intuitive, scalable journeys across platforms. You will drive cohesive design across enterprise programs, ensuring accessibility and alignment with enterprise standards.

You will lead collaboration with Product, Engineering, Delivery and business stakeholders to improve usability and consistency at scale, influencing strategy beyond your

Qualifications

• Proven experience designing complex enterprise or platform-based user experiences.
• Strong ability to translate ambiguous problems into clear, intuitive end-to-end journeys.
• Demonstrated success shaping design direction across cross-functional and matrixed teams.

Responsibilities

• Lead the experience design strategy for Product Onboarding across multiple platforms.
• Translate complex onboarding processes into intuitive end-to-end journeys and scalable patterns.
• Collaborate with Product, Engineering, Delivery and stakeholders to maintain enterprise design standards.

Skills

Enterprise UX design

End-to-end journeys

Cross-functional leadership

Communication skills

Usability evaluation

Design governance

Attention to detail

Job description

Mastercard seeks a User Experience Design SME to shape onboarding experiences for Settings, SCM, ODT, and Product Express, translating complex processes into intuitive, scalable journeys across platforms. You will drive cohesive design across enterprise programs, ensuring accessibility and alignment with enterprise standards.

You will lead collaboration with Product, Engineering, Delivery and business stakeholders to improve usability and consistency at scale, influencing strategy beyond your