Lead Product Experience Designer, Enterprise Onboarding

Socket.dev; O’Fallon (MO); On-site; USD 130,000 - 221,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off

Job summary

Mastercard is seeking a User Experience Design SME to shape and scale onboarding experiences across enterprise platforms including Settings, SCM, ODT, and Product Express. You will translate complex onboarding processes into intuitive journeys and establish scalable patterns that improve usability and consistency.

As a design leader, you will guide cross-functional teams, advocate for customer-centric methods, and ensure accessibility and alignment with enterprise design standards across the

Qualifications

• Proven experience designing complex enterprise or platform UX.
• Ability to translate ambiguous problems into clear end-to-end journeys.
• Experience shaping design direction across cross-functional teams.
• Strong communication and advocacy for design decisions.

Responsibilities

• Lead onboarding experience design strategy across Settings, SCM, ODT and Product Express.
• Translate complex onboarding processes into intuitive end-to-end journeys.
• Develop reusable patterns and scalable design frameworks for enterprise use.
• Collaborate with Product, Engineering, Delivery, and stakeholders to drive design governance.

Skills

UX leadership

Human-centered design

Systems thinking

Collaboration & influence

Customer-centric mindset

Execution & quality

Job description

Mastercard is seeking a User Experience Design SME to shape and scale onboarding experiences across enterprise platforms including Settings, SCM, ODT, and Product Express. You will translate complex onboarding processes into intuitive journeys and establish scalable patterns that improve usability and consistency.

As a design leader, you will guide cross-functional teams, advocate for customer-centric methods, and ensure accessibility and alignment with enterprise design standards across the