Senior Product Engineer — Hybrid NYC, Public Service Tech

SupportFinity™; New York (NY); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Health coverage

Dental & Vision

Parental leave

Unlimited PTO

Company laptop

commuting stipend

Wellness stipend

Job summary

Kaizen Labs is seeking a Product Engineer in a hybrid NYC role. You will be among the engineers closest to our customers, shaping how residents interact with local government.

You will ship features across the stack with a focus on React/Next.js for the frontend and Node.js/TypeScript/Postgres for the backend. You’ll collaborate with product and design, translate customer feedback into improvements, and contribute to scalable architecture.

Qualifications

• 6+ years of professional software development experience.
• Strong experience in React/Next.js (frontend) and Node.js/TypeScript/Postgres (backend).
• Proven track record of shipping polished, customer-facing features.
• Strong written and verbal communication skills - comfortable engaging directly with customers.
• Customer-obsessed mindset, you care about user experience and details that make software enjoyable to use.
• Experience balancing quick customer-driven requests with building long-term, scalable solutions.
• Self-awareness and a growth mindset - you seek feedback, take initiative, and continuously improve.

Responsibilities

• Own, build, and ship customer-facing features end-to-end.
• Translate customer requests and feedback into high-quality product improvements.
• Collaborate with design and product teams to craft polished, intuitive interfaces.
• Write high-quality, testable, and maintainable code across the stack.
• Contribute to high-level architectural decisions as we scale.
• Pay close attention to design details to ensure the product feels smooth and user-friendly.

Skills

React/Next.js

Node.js

TypeScript

PostgreSQL

Tools

React/Next.js

Node.js

TypeScript

PostgreSQL

Job description

Kaizen Labs is seeking a Product Engineer in a hybrid NYC role. You will be among the engineers closest to our customers, shaping how residents interact with local government.

You will ship features across the stack with a focus on React/Next.js for the frontend and Node.js/TypeScript/Postgres for the backend. You’ll collaborate with product and design, translate customer feedback into improvements, and contribute to scalable architecture.