Senior Product Engineer — Hybrid NYC, Public Service Tech

SupportFinity™

New York (NY)

Hybrid

USD 130,000 - 170,000

Full time

14 days+
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Benefits offered by this job

Health coverage
Dental & Vision
Parental leave
Unlimited PTO
Company laptop
commuting stipend
Wellness stipend

Job summary

Kaizen Labs is seeking a Product Engineer in a hybrid NYC role. You will be among the engineers closest to our customers, shaping how residents interact with local government.

You will ship features across the stack with a focus on React/Next.js for the frontend and Node.js/TypeScript/Postgres for the backend. You’ll collaborate with product and design, translate customer feedback into improvements, and contribute to scalable architecture.

Qualifications

  • 6+ years of professional software development experience.
  • Strong experience in React/Next.js (frontend) and Node.js/TypeScript/Postgres (backend).
  • Proven track record of shipping polished, customer-facing features.
  • Strong written and verbal communication skills - comfortable engaging directly with customers.
  • Customer-obsessed mindset, you care about user experience and details that make software enjoyable to use.
  • Experience balancing quick customer-driven requests with building long-term, scalable solutions.
  • Self-awareness and a growth mindset - you seek feedback, take initiative, and continuously improve.

Responsibilities

  • Own, build, and ship customer-facing features end-to-end.
  • Translate customer requests and feedback into high-quality product improvements.
  • Collaborate with design and product teams to craft polished, intuitive interfaces.
  • Write high-quality, testable, and maintainable code across the stack.
  • Contribute to high-level architectural decisions as we scale.
  • Pay close attention to design details to ensure the product feels smooth and user-friendly.

Skills

React/Next.js
Node.js
TypeScript
PostgreSQL

Tools

React/Next.js
Node.js
TypeScript
PostgreSQL

Job description

Kaizen Labs is seeking a Product Engineer in a hybrid NYC role. You will be among the engineers closest to our customers, shaping how residents interact with local government.

You will ship features across the stack with a focus on React/Next.js for the frontend and Node.js/TypeScript/Postgres for the backend. You’ll collaborate with product and design, translate customer feedback into improvements, and contribute to scalable architecture.

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