Senior Product Designer - Supply Chain Systems

Stord, Inc.

United States

Remote

USD 120,000 - 160,000

Full time

5 days ago

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Job summary

STORD is seeking a passionate senior product designer to own the UX for WMS, TMS, and warehouse tools used by operators daily. You will craft workflows for receiving, putaway, picking, packing, shipping, and inventory management, designing for handheld scanners, desktops, and forklifts.

Your work will accelerate velocity and improve operational accuracy across our logistics platform. You will partner with product and engineering, conduct field research in real warehouses, and translate complex

Qualifications

5+ years of product design experience with at least 2 years designing complex B2B or operational software.
B2B design fluency - Deep understanding of designing for professional users in workflow-heavy environments.
Complex system design - Experience designing for multi-step workflows, exception handling, and data-heavy interfaces.
User research skills - Proven ability to conduct field research, usability testing, and translate insights into design.
Modern design tools - Advanced proficiency in Figma, including prototyping and component libraries.

Responsibilities

Own Supply Chain System Design: Design intuitive experiences for WMS, TMS, and warehouse operational tools used by thousands of operators daily.
Create workflows for complex operations like receiving, putaway, picking, packing, shipping, and inventory management.
Design for diverse user contexts: handheld scanners, desktop workstations, tablets on forklifts.
Optimize interfaces for speed and accuracy in time-sensitive, high-volume operational environments.
Champion the User and Inspire the Team: Conduct user research with warehouse operators, drivers, and supply chain coordinators to deeply understand their workflows.
Translate operational complexity into compelling design narratives that get engineering teams excited to build.
Present design rationale that connects user pain points to business impact and operational efficiency.
Build empathy across the product organization for the real humans using these systems under pressure.
Drive Rapid Design Iteration: Leverage AI design tools for quick prototyping and design exploration to accelerate velocity.
Create high-fidelity prototypes that validate concepts before engineering investment.
Iterate based on usability testing and operational feedback from real warehouse environments.