Senior Product Designer, Logistics — Elevate Warehouse UX

3PL Hub Inc.; Atlanta (GA); On-site; USD 110,000 - 170,000; Full time

Job summary

Stord is seeking a passionate, high-energy designer to transform complex warehouse and transportation operations into intuitive experiences. You’ll own design for our WMS, TMS, and operational tools, collaborating with product and engineering to ship fast, user-centered solutions.

You will conduct user research with warehouse operators and drivers, translate insights into compelling narratives, and leverage AI tools to prototype rapidly while building a scalable design system that supports

Qualifications

• 5+ years of product design experience in B2B or operational software.
• Fluency in designing for multi-step workflows and data-heavy interfaces.
• Strong user research experience in field/operational environments.
• Proficiency with Figma and design systems.

Responsibilities

• Own Supply Chain System Design: Design intuitive experiences for WMS, TMS, and warehouse tools used by thousands of operators daily.
• Create workflows for complex operations like receiving, putaway, picking, packing, shipping, and inventory management.
• Design for diverse user contexts: handheld scanners, desktop workstations, tablets on forklifts.
• Optimize interfaces for speed and accuracy in time‑sensitive, high‑volume operational environments.
• Champion the User and Inspire the Team: Conduct user research with warehouse operators, drivers, and supply chain coordinators to deeply understand their workflows.
• Translate operational complexity into compelling design narratives that get engineering teams excited to build.
• Present design rationale that connects user pain points to business impact and operational efficiency.
• Build empathy across the product organization for the real humans using these systems under pressure.
• Drive Rapid Design Iteration: Leverage AI design tools for quick prototyping and design exploration to accelerate velocity.
• Create high‑fidelity prototypes that validate concepts before engineering investment.
• Iterate based on usability testing and operational feedback from real warehouse environments.
• Balance design quality with speed - ship great experiences quickly.
• Collaborate Across Functions: Partner with product managers to shape roadmaps based on user insights and operational needs.
• Work closely with engineers to ensure designs are technically feasible while pushing for great UX.
• Contribute to and utilize the growing design system for consistency across the platform.
• Measure and Improve: Define success metrics for your designs tied to operational efficiency and user satisfaction.
• Conduct usability testing in warehouse environments to validate design decisions.
• Analyze user behavior data to identify opportunities for improvement.
• Continuously refine experiences based on real‑world usage and feedback.

Skills

Product design

B2B design

User research

Figma

AI tools

Technical collaboration

Operational logistics knowledge

Storytelling

Collaboration

Tools

Figma

Design systems

Job description

Stord is seeking a passionate, high-energy designer to transform complex warehouse and transportation operations into intuitive experiences. You’ll own design for our WMS, TMS, and operational tools, collaborating with product and engineering to ship fast, user-centered solutions.

You will conduct user research with warehouse operators and drivers, translate insights into compelling narratives, and leverage AI tools to prototype rapidly while building a scalable design system that supports