Senior Product Designer, Logistics

Stord-Warehous; Atlanta (GA); Remote; USD 120,000 - 170,000; Full time

Job summary

Stord in Atlanta seeks a high-energy designer to simplify complex warehouse and transportation tasks into intuitive user experiences. You will own the design of WMS, TMS, and frontline tools used by thousands of operators daily, shaping workflows from receiving to shipping.

You'll partner with product and engineering, conduct field research in distribution centers, and rapidly prototype using AI tools to accelerate velocity while delivering production-ready interfaces that improve speed and

Qualifications

• 5+ years designing complex B2B or operational software for professional users.
• Strong user research, usability testing, and design storytelling.
• Proficiency with design systems and fast prototyping in a production setting.

Responsibilities

• Design intuitive experiences for WMS, TMS, and warehouse tools used daily.
• Create workflows for receiving, putaway, picking, packing, shipping, and inventory management.
• Translate operational complexity into compelling design narratives for engineering teams.
• Leverage AI tools for rapid prototyping and design exploration.
• Build empathy across the product org through field research in warehouses.
• Collaborate with product managers and engineers on roadmaps and feasibility.
• Contribute to and maintain a growing design system for consistency.
• Define success metrics tied to operational efficiency and user satisfaction.

Skills

B2B design fluency

Figma & prototyping

User research

Design systems

Cross-functional collaboration

Tools

Figma

Job description

ABOUT STORDStord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.Hundreds of leading DTC and B2B companies like True Classic, Native, Seed Health, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Combining comprehensive commerce-enablement technology with high-volume fulfillment services provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through itsfulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.We're looking for a passionate, high-energy designer who can transform complex warehouse and transportation operations into intuitive, efficient experiences. You'll own design for our supply chain systems - the WMS, TMS, and operational tools that power millions of orders flowing through our network daily.What makes this role special:Real-world impact: Your designs directly affect warehouse operators and logistics coordinators managing real inventory and real shipmentsComplex problem-solving: Design for workflows involving inventory movement, exception handling, and time-critical operationsVision storytelling: Get engineering teams excited about the why behind your designs - help them see how better UX creates operational excellenceAI-powered velocity: Leverage AI design tools to rapidly prototype and iterate on complex operational interfacesCollaborative environment: Work within a growing 5-person design team while partnering directly with product and engineeringYou'll work closely with warehouse operators, supply chain experts, and engineering teams to create software that doesn't just work - it makes complex operations feel simple. This isn't about making forms prettier; it's about designing experiences that make operators faster, more accurate, and more confident in high-velocity environments.The opportunity:Own the design vision for mission-critical supply chain systems while being part of a collaborative design team that's establishing design excellence across Stord's platform. If you're energized by operational complexity and love helpingengineers understand the human side of logistics software, this role will challenge and fulfill you.What you’ll do:Own Supply Chain System Design:Design intuitive experiences for WMS, TMS, and warehouse operational tools used by thousands of operators dailyCreate workflows for complex operations like receiving, putaway, picking, packing, shipping, and inventory managementDesign for diverse user contexts: handheld scanners, desktop workstations, tablets on forkliftsOptimize interfaces for speed and accuracy in time-sensitive, high-volume operational environmentsChampion the User and Inspire the Team:Conduct user research with warehouse operators, drivers, and supply chain coordinators to deeply understand their workflowsTranslate operational complexity into compelling design narratives that get engineering teams excited to buildPresent design rationale that connects user pain points to business impact and operational efficiencyBuild empathy across the product organization for the real humans using these systems under pressureDrive Rapid Design Iteration:Leverage AI design tools for quick prototyping and design exploration to accelerate velocityCreate high-fidelity prototypes that validate concepts before engineering investmentIterate based on usability testing and operational feedback from real warehouse environmentsBalance design quality with speed - ship great experiences quicklyCollaborate Across Functions:Partner with product managers to shape roadmaps based on user insights and operational needsWork closely with engineers to ensure designs are technically feasible while pushing for great UXContribute to and utilize the growing design system for consistency across the platformMeasure and Improve:Define success metrics for your designs tied to operational efficiency and user satisfactionConduct usability testing in warehouse environments to validate design decisionsAnalyze user behavior data to identify opportunities for improvementContinuously refine experiences based on real-world usage and feedbackWhat you’ll need:Design Experience and Expertise:5+ years of product design experience with at least 2 years designing complex B2B or operational softwareB2B design fluency - Deep understanding of designing for professional users in workflow-heavy environmentsComplex system design - Experience designing for multi-step workflows, exception handling, and data-heavy interfacesUser research skills - Proven ability to conduct field research, usability testing, and translate insights into designModern design tools - Advanced proficiency in Figma, including prototyping and component librariesThe Skills That Set You Apart:Storytelling ability - You can paint a picture of the user's world that gets engineering teams emotionally investedTechnical collaboration - You speak engineering's language and understand technical constraints without compromising UXOperational mindset - You understand (or quickly learn) logistics workflows, warehouse operations, or supply chain processesHigh-fidelity execution - Your designs are polished, detailed, and ready for engineering handoffAI tool enthusiasm - You're excited to adopt AI-powered design tools to accelerate your workflowThe Mindset We're Looking For:High energy and vision - You bring contagious enthusiasm for solving hard problems and making operators' lives betterBias for action - You move fast, iterate quickly, and don't get stuck in analysis paralysisEmpathy-driven - You genuinely care about the warehouse worker scanning 300 items per hourCollaborative spirit - You thrive in team environments and make everyone around you betterScrappy and resourceful - You figure out how to do great user research even with limited access to usersWhat Gets Us Really Excited:You've designed for logistics, supply chain, warehouse management, or field service applicationsYou have experience designing for mobile scanners, tablets, or other specialized hardwareYou've worked in fast-paced startup or scale-up environments with rapid iteration cyclesYou've conducted user research in operational environments (warehouses, distribution centers, etc.)You have a portfolio that shows your ability to simplify complex workflowsYou've successfully influenced engineering teams to care deeply about user experience