Senior Product Designer — Hybrid, Research-Led Roadmap

EFC, Inc.; Chevy Chase (MD); Hybride; USD 99 000 - 121 000; Plein temps

Résumé du poste

EFC, Inc. is seeking a Senior Product Designer to lead customer discovery and translate research into strategic roadmaps. This hybrid role focuses on shaping design strategy and guiding feature prioritization in a fast-evolving environment.

You will run interviews, workflow mapping, and usability testing, convert findings into actionable product guidance, and collaborate across teams to ensure interfaces meet user and market needs.

Qualifications

• Proven ability to independently conduct qualitative research.
• Synthesize insights into actionable product direction.
• Strong judgment on product and design quality.
• Comfort working in ambiguity and shaping structure.
• Excellent communication and cross-functional influence.

Responsabilités

• Plan, run, and synthesize qualitative customer research (interviews, workflow mapping, usability testing).
• Convert research outputs into clear product guidance to inform roadmap and prioritization.
• Assess AI-generated and engineering-built UI and set standards for product experience.
• Collaborate across functions to review feature requests and align with user and market needs.
• Lead design strategy where workflows must be deeply understood before building.

Connaissances

Qualitative research

Synthesis of insights

Cross-functional collaboration

Communication

Ambiguity tolerance

Description du poste

EFC, Inc. is seeking a Senior Product Designer to lead customer discovery and translate research into strategic roadmaps. This hybrid role focuses on shaping design strategy and guiding feature prioritization in a fast-evolving environment.

You will run interviews, workflow mapping, and usability testing, convert findings into actionable product guidance, and collaborate across teams to ensure interfaces meet user and market needs.