Senior Product Designer

EFC, Inc.; Chevy Chase (MD); Híbrido; USD 99 000 - 121 000; Tempo integral

Resumo da oferta

EFC, Inc. is seeking a Senior Product Designer to lead customer discovery and translate research into strategic roadmaps. This hybrid role focuses on shaping design strategy and guiding feature prioritization in a fast-evolving environment.

You will run interviews, workflow mapping, and usability testing, convert findings into actionable product guidance, and collaborate across teams to ensure interfaces meet user and market needs.

Qualificações

• Proven ability to independently conduct qualitative research.
• Synthesize insights into actionable product direction.
• Strong judgment on product and design quality.
• Comfort working in ambiguity and shaping structure.
• Excellent communication and cross-functional influence.

Responsabilidades

• Plan, run, and synthesize qualitative customer research (interviews, workflow mapping, usability testing).
• Convert research outputs into clear product guidance to inform roadmap and prioritization.
• Assess AI-generated and engineering-built UI and set standards for product experience.
• Collaborate across functions to review feature requests and align with user and market needs.
• Lead design strategy where workflows must be deeply understood before building.

Conhecimentos

Qualitative research

Synthesis of insights

Cross-functional collaboration

Communication

Ambiguity tolerance

Descrição da oferta de emprego

Join EFC, Inc. as a Senior Product Designer in a hybrid role focused on customer discovery, research-to-roadmap translation, and strategic design leadership in an evolving environment.

Responsibilities

• Plan, run, and synthesize qualitative customer research, including interviews, workflow mapping, and usability testing.
• Convert research outputs into clear product guidance to influence roadmap and feature prioritization.
• Assess and iterate on AI-generated and engineering-built UI, defining standards for what “good” looks like for the product experience.
• Collaborate across functions to review and challenge one-off feature requests, advocating for solutions grounded in user and market needs.
• Lead design strategy in contexts where workflows must be deeply understood before building.

Requirements

• Outcome-driven senior product design experience with a strong research foundation.
• Proven ability to independently conduct qualitative research and synthesize insights into actionable product direction.
• Strong judgment around product and design quality, including guiding UI decisions beyond execution.
• Comfort working in ambiguity and shaping structure where it does not yet exist.
• Excellent communication skills and ability to influence cross-functional partners.

Compensation

• Salary: USD 110,000 per year
• Pay range note: From $110,000.00 per year

Work Location

• Hybrid remote in Chevy Chase, MD 20815

Benefits

• Paid time off
• Sick leave
• Holiday pay
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Short and Long Term Disability
• Life insurance
• Parental leave
• Retirement plan

Language

• English (Required)