Senior Product Designer: Digital-Physical UX for Robotics

Amazon Inc.

Seattle (WA)

On-site

USD 138,000 - 186,000

Full time

3 days ago

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Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon Robotics is seeking a Senior Product Designer to lead experiences spanning digital interfaces and physical touchpoints in fulfillment centers. You’ll shape interaction models for safety, efficiency, and momentum, guiding teams across hardware, software, and operations.

The role emphasizes field research, prototyping, and scalable design systems within a robotics portfolio. You’ll mentor designers, influence roadmaps, and synthesize field insights with quantitative data to drive meaningful

Qualifications

7+ years of design experience.
Have an available online portfolio.
5+ years of hands-on work with: field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design experience.
Experience building complex software systems that have been successfully delivered to customers.
Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production.
Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience in development in the last 3 years.
Bachelor's degree in Design, HCI, Interaction or UX Design, Industrial Design, or related field (or equivalent experience)
Comfort navigating ambiguity and defining UX strategy in innovation problem spaces
Strong portfolio demonstrating design across both digital interfaces and physical/environmental touchpoints, or a clear understanding of how digital products exist within physical contexts
Proficiency in modern design and supporting AI tools (Figma, Figma-Make, Kiro, or similar)

Responsibilities

Design across the digital-physical spectrum including workstation screen interfaces, and physical affordances like light and sound
Define interaction models for interfaces optimized for safety, efficiency, accuracy, and comfort, across a highly diverse workforce
Design accessible workflows considering visual, auditory, and haptic feedback
Create scalable mechanisms and reusable design patterns that multiply team impact across multiple robotics programs
Map end-to-end service journeys that account for body posture, repetitive motion, workstation ergonomics, and transitions between digital guidance and physical task execution
Lead UX research efforts with our product partners in the field through contextual inquiry on the warehouse floor, shadowing during work cycles, and observing how physical environment shapes interaction with digital tools
Partner cross-functionally with hardware engineering, software engineering, product management, industrial design, and operations to ensure physical and digital touchpoints are coherent
Mentor junior designers and elevate UX maturity across the organization
Advocate for the Associate by bringing field-grounded insights into roadmap and prioritization discussions
Synthesize quantitative operational data with qualitative field insights to inform design priorities and trade-offs
Produce written and visual artifacts that influence product roadmaps and senior leadership decisions