Senior Product Designer

Tech Mahindra; San Jose (CA); Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Paid time off

Job summary

Tech Mahindra is seeking a Senior Product Designer contractor who can bring clarity to complex systems and translate user needs, technical constraints, and product strategy into intuitive, scalable experiences. You will collaborate with product and engineering to drive design direction across the product.

The ideal candidate has 7+ years of product/UX design experience in enterprise SaaS or related ecosystems, strong Figma skills, and expertise in design systems, accessibility, and modern

Qualifications

• 7+ years of product design, UX design, or equivalent experience designing complex digital products.
• Portfolio showing systems thinking and ability to simplify complex workflows.
• Experience designing for enterprise SaaS, admin tooling, or similar complex product ecosystems.
• Strong product intuition connecting user needs, business goals, and technical constraints.
• Proactive in identifying gaps and framing opportunities for teams.

Responsibilities

• Translate user needs, product strategy, and technical constraints into intuitive design direction.
• Collaborate closely with product, engineering, research, and design partners to shape product outcomes.
• Create prototypes across fidelity levels for exploration, validation, and engineering handoff.
• Apply Cisco design system principles to produce scalable, consistent experiences.

Skills

7+ years of product design

Systems thinking

Enterprise SaaS design

Product intuition

Opportunity framing

Figma and prototyping

Design systems and accessibility

Ambiguity tolerance

Collaboration with PM/Eng/Research

AI-assisted design tools

Prototype fidelity for stakeholders

Cisco design system

Education

Bachelor’s degree or higher

Tools

Figma

Cisco design system

Job description

A Bachelor’s or Higher Degree is the minimum entry required for the position

The pay range for this role is $90k- $115k per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience, and location of the candidate.

We are looking for a Senior Product Designer contractor who can bring clarity to complex systems, collaborate closely with product and engineering, and turn user needs, technical constraints, and product strategy into intuitive, reliable, scalable, and accessible experiences. A senior designer who connect dots across customer pain points, product strategy, technical constraints, and business priorities, and turn that understanding into actionable design direction.

What We’re Looking For

• 7+ years of product design, UX design, or equivalent experience designing complex digital products.
• A portfolio that shows strong systems thinking, interaction design, product judgment, and the ability to simplify complex workflows.
• Experience designing for enterprise SaaS, collaboration tools, communications platforms, admin tooling, or similarly complex product ecosystems.
• Strong product intuition and the ability to connect user needs, business goals, and technical constraints into clear design direction.
• A proactive approach to identifying gaps, framing opportunities, and helping teams make better product decisions before solutions are fully defined.
• Strong command of Figma, prototyping, design systems, accessibility, and modern product design practices.
• A practical accessibility mindset, including familiarity with WCAG and inclusive design principles.
• Comfort working with ambiguity, technical complexity, and fast-moving product priorities.
• Strong collaboration skills with product management, engineering, research, and design partners.
• Experience using AI tools to accelerate design exploration, prototyping, research synthesis, or workflow generation, paired with clear judgment about where human design thinking matters most.
• Need to create prototypes at the right level of fidelity, from quick workflow explorations to polished concepts for stakeholder alignment, usability testing, and engineering handoff.
• Use Cisco’s design system to produce consistent, scalable experiences while identifying gaps or new patterns needed for calling-specific use cases.

Nice To Have

• Experience with telecommunications, calling, meetings, messaging, contact center, or real-time communication products.
• Experience designing AI-assisted workflows, automation, agents, or intelligent recommendations.

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [e-mail] .”