Program Manager

Tech Mahindra; San Jose (CA); Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

Paid time off including holidays

Parental leave

Sick leave

Job summary

Tech Mahindra is seeking a skilled program manager to lead the design and deployment of AI-native operational programs for Cisco Collaboration Design. You will develop standardized operating procedures, scalable frameworks, and repeatable design processes to improve efficiency and resilience.

The role requires 4+ years in program management and related fields, with experience in cross-functional, global organizations and AI transformation initiatives.

Qualifications

• 4+ years of experience in program management, strategy and operations, design operations, or related cross-functional roles.
• Experience developing standardized operational processes, SOPs, or scalable workflow frameworks.
• Experience leading cross-functional initiatives within global or matrixed organizations.
• Experience supporting AI transformation, operational excellence, or organizational change initiatives.

Responsibilities

• Lead the design and deployment of AI-native operational programs to drive AI-first transformation.
• Develop standardized operating procedures, scalable frameworks, and repeatable design processes.
• Build guardrails and scalable workflows for AI-enabled design operations.

Skills

PM experience 4+ yrs

Education

Bachelor’s or higher degree

Job description

A Bachelor’s or Higher Degree is the minimum entry required for the position

The pay range for this role is $90k- $115k per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). The exact offer terms will depend on the skill level, educational qualifications, experience, and location of the candidate.

Lead the design and deployment of AI-native operational programs to drive strategic alignment and AI-first transformation initiatives across Cisco Collaboration Design. Develop standardized operating procedures, scalable frameworks, and repeatable design processes to improve efficiency, consistency, and organizational resilience. Build shared guardrails, operational best practices, and scalable workflows that help position the team at the forefront of AI-enabled design operations.

MINIMUM QUALIFICATIONS (MUST HAVES)

• 4+ years of experience in program management, strategy and operations, design operations, or related cross-functional roles
• Experience developing and implementing standardized operational processes, SOPs, or scalable workflow frameworks
• Experience leading cross-functional initiatives within global or matrixed organizations
• Experience supporting AI transformation, operational excellence, or organizational change initiatives

PREFERRED QUALIFICATIONS

• Experience supporting design, research, product, or other highly cross-functional organizations
• Experience leading or contributing to AI-related transformation, adoption, enablement, or operational improvement initiatives
• Experience identifying practical opportunities to apply AI across planning, workflows, documentation, or team operations
• Ability to balance strategic thinking with operational execution in fast-paced environments

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [e-mail] .”