Senior Product Delivery Lead: Client Onboarding & Docs

Next Frontier Capital; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. is seeking a Senior Product Delivery Associate in Client Onboarding and Documentation to drive stable, scalable product delivery. You will partner with cross-functional teams, manage release cycles, and ensure compliance with firm standards.

The role emphasizes testing, validation, and post-release support while coordinating with the Product Delivery Manager to improve efficiency and risk controls across the onboarding platform.

Qualifications

• 3+ years of experience in product management or a related field.
• Experience coordinating testing and validation across multiple teams.
• Experience in product deployment processes.
• Experience executing operational management and change readiness activities.

Responsibilities

• Lead and coordinate monthly release cycles for KYC and documentation products.
• Track and manage dependencies, risks, and issues to ensure smooth delivery.
• Collaborate with global teams for follow-the-sun execution and structured handovers.
• Oversee testing and validation activities, including pre-production and production weekend releases.
• Maintain integrated release plans and elevate blockers with clear options.
• Ensure compliance with firm risk, controls, and regulatory requirements.
• Provide timely updates and post-release issue management to stakeholders.
• Collaborates with the Product Delivery Manager to execute on key delivery tasks and boost efficiencies.
• Supports change management activities across functional partners and monitors adherence to risk, controls, compliance, and regulatory requirements.
• Raises blockers and impediments to the Product Delivery Manager to manage dependencies and resources.

Skills

Jira

Tableau

Alteryx

Stakeholder management

Release management

Organizational skills

Testing coordination

Communication

Risk management

Tools

JQL

Job description

JPMorgan Chase & Co. is seeking a Senior Product Delivery Associate in Client Onboarding and Documentation to drive stable, scalable product delivery. You will partner with cross-functional teams, manage release cycles, and ensure compliance with firm standards.

The role emphasizes testing, validation, and post-release support while coordinating with the Product Delivery Manager to improve efficiency and risk controls across the onboarding platform.