Senior Product Delivery Lead - Client Onboarding & Docs

JPMorgan Chase & Co.; Tampa (FL); On-site; USD 100,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. in Tampa, FL seeks a Senior Product Delivery Associate within Client Onboarding and Documentation to enable stable, scalable product delivery. You will drive release management, support testing, and ensure adherence to firm standards across global teams.

You will coordinate dependencies, manage risks, and provide executive-ready updates while collaborating with the Product Delivery Manager to boost efficiencies and ensure compliant transitions.

Qualifications

• 3+ years of experience or equivalent in product management or a relevant domain area
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Experience coordinating testing and validation activities across multiple teams
• Excellent communication and stakeholder management, including executive-ready updates
• Experience in product deployment processes and change readiness

Responsibilities

• Lead and coordinate monthly release cycles for KYC and documentation products
• Track and manage dependencies, risks, and issues to ensure smooth delivery
• Collaborate with global teams for follow-the-sun execution and structured handovers
• Oversee testing and validation activities, including pre-production and production weekend releases
• Maintain integrated release plans and escalate blockers with clear options
• Ensure compliance with firm risk, controls, and regulatory requirements
• Provide timely updates and post-release issue management to stakeholders
• Collaborate with the Product Delivery Manager to execute on key delivery tasks
• Support change management activities across functional partners and monitor adherence to risk/compliance
• Raise blockers and impediments to the Product Delivery Manager to manage resources

Tools

Jira

Alteryx

Tableau

Job description

JPMorgan Chase & Co. in Tampa, FL seeks a Senior Product Delivery Associate within Client Onboarding and Documentation to enable stable, scalable product delivery. You will drive release management, support testing, and ensure adherence to firm standards across global teams.

You will coordinate dependencies, manage risks, and provide executive-ready updates while collaborating with the Product Delivery Manager to boost efficiencies and ensure compliant transitions.