Senior Product Delivery: Transformation & Onboarding

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 100,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. in Chicago is seeking a Senior Product Delivery Associate to help deliver market-ready products through a stable, scalable process.

You will work with cross-functional teams, translate business needs into clear requirements, and support change initiatives while focusing on the middle-office desktop portal to streamline client onboarding for employees. This role emphasizes agile delivery, risk awareness, and continuous value realization across the product lifecycle.

Qualifications

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product development life cycle including discovery and requirements definition, and deployment processes
• Proven expertise in agile story writing, scrum ceremonies and digital product development
• Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience

Responsibilities

• Builds and maintains ongoing proactive partnership with product, design and technology team members to deliver business results in an agile manner within agreed upon timeframes
• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the collection of user research, journey mapping and upstream/downstream implications of new product features
• Writes the requirements, epics, and user stories to support product development
• Perform user testing, support pre-release activity and production verification testing
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Skills

Product management

Agile methodologies

Stakeholder communication

Requirements writing

User testing

Job description

JPMorgan Chase & Co. in Chicago is seeking a Senior Product Delivery Associate to help deliver market-ready products through a stable, scalable process.

You will work with cross-functional teams, translate business needs into clear requirements, and support change initiatives while focusing on the middle-office desktop portal to streamline client onboarding for employees. This role emphasizes agile delivery, risk awareness, and continuous value realization across the product lifecycle.