Senior Product Delivery Associate- Loan IQ

JP Morgan Chase; Chicago (IL); On-site; USD 86,000 - 135,000; Full time

Job summary

JP Morgan Chase is seeking a Senior Product Delivery Associate for Loan IQ in Chicago. You will work in Wholesale Lending Services, ensuring stable, scalable product delivery while partnering with cross-functional teams to drive value.

You will engage in change management, risk controls, and data-driven decision making to support delivery initiatives and optimize processes in a fast-paced financial services environment.

Qualifications

• 3+ years of experience in product management or a related domain.
• Experience in operational management and change readiness.
• Experience in product deployment processes.
• Strong data literacy and ability to translate metrics into actionable recommendations.
• Excellent communication and stakeholder management skills.

Responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and boost efficiencies.
• Supports change management activities across functional partners and ensures compliance with risk, controls, and regulatory requirements.
• Raises blockers and coordinates resources with the Product Delivery Manager to manage dependencies.

Skills

3+ years PM exp

PM demonstrated performance

Operations & change readiness

Product deployment

Analytical thinking

Data literacy

Stakeholder synthesis

Stakeholder mgmt

Product lifecycle

Platform integration

Strategic thinking

Tactical vs strategic

Learning agility

AI tools adoption

AI in workflow

Job description

Senior Product Delivery Associate- Loan IQ

Newark, DE, United States and 2 more

Full time

Day

Base Pay/Salary Chicago,IL $85,500.00-$135,000.00

500 Stanton Christiana Rd, Newark, DE, 19713, US

8181 Communications Pkwy Bldg A, Plano, TX, 75024, US

Job Description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Wholesale Lending Services Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies


• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements


• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area


• Demonstrated performance in either product management or relevant domain area


• Experience executing operational management and change readiness activities


• Experience in product deployment processes


• Strong analytical and problem-solving skills, with the ability to use data to identify issues, evaluate options, and support informed decision-making


• Demonstrated data literacy, including the ability to interpret product, operational, and delivery metrics and translate insights into actionable recommendations


• Ability to synthesize customer, stakeholder, and operational feedback into clear priorities and delivery actions


• Strong communication and stakeholder management skills, with the ability to influence across functions and levels

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle design thinking, and data analytics and experience supporting complex financial services, lending, loan servicing, or accounting platforms


• Experience working with highly integrated platforms involving real-time and batch interfaces, operational workflows, controls, and regulatory requirements


• Ability to apply strategic and systems-level thinking to evaluate product delivery impacts across business processes, technology platforms, customer experience and familiarity with automation, AI-enabled productivity tools, reporting dashboards, or analytics platforms used to improve delivery execution and operational performance


• Demonstrated ability to balance tactical execution with strategic product thinking, especially in complex, regulated, and technology-enabled environments


• Demonstrated learning agility—a track record of quickly ramping on new domains, tools, or technologies and applying them to deliver measurable outcomes


• Demonstrated ability to quickly learn, adopt, and apply new AI-enabled tools to improve productivity, quality, and decision-making in day-to-day work.


• Proven track record of translating evolving AI capabilities into practical workflows—using sound judgment, strong data literacy, and appropriate controls to ensure responsible use.