Senior Product Delivery Associate- Loan IQ

JPMorgan Chase & Co.; Newark (DE); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in Newark, DE seeks a Senior Product Delivery Associate within Wholesale Lending Services to enable stable, scalable product delivery.

You will work with cross-functional teams to build relationships and drive ongoing value delivery. Responsibilities include collaborating with the Product Delivery Manager, supporting change management, and surfacing blockers to ensure adequate resources and risk compliance across the program.

Qualifications

• 3+ years of experience in product management or related field.
• Experience in delivering operational management and change readiness activities.
• Strong analytical and problem-solving abilities with data-driven decision making.
• Ability to translate feedback into clear priorities and actions.
• Excellent communication and stakeholder management across functions and levels.

Responsibilities

• Collaborates with the Product Delivery Manager to execute key delivery tasks and boost efficiencies.
• Supports change management activities across partners and ensures adherence to risk, controls and regulatory requirements.
• Raises blockers and impediments to manage dependencies and secure resources.

Skills

Analytical skills

Problem solving

Data literacy

Stakeholder management

Communication

Job description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Wholesale Lending Services Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processesStrong analytical and problem-solving skills, with the ability to use data to identify issues, evaluate options, and support informed decision-making
• Demonstrated data literacy, including the ability to interpret product, operational, and delivery metrics and translate insights into actionable recommendations
• Ability to synthesize customer, stakeholder, and operational feedback into clear priorities and delivery actions
• Strong communication and stakeholder management skills, with the ability to influence across functions and levels

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle design thinking, and data analytics and experience supporting complex financial services, lending, loan servicing, or accounting platforms
• Experience working with highly integrated platforms involving real-time and batch interfaces, operational workflows, controls, and regulatory requirements
• Ability to apply strategic and systems-level thinking to evaluate product delivery impacts across business processes, technology platforms, customer experience and familiarity with automation, AI-enabled productivity tools, reporting dashboards, or analytics platforms used to improve delivery execution and operational performance
• Demonstrated ability to balance tactical execution with strategic product thinking, especially in complex, regulated, and technology-enabled environments
• Demonstrated learning agility—a track record of quickly ramping on new domains, tools, or technologies and applying them to deliver measurable outcomes
• Demonstrated ability to quickly learn, adopt, and apply new AI-enabled tools to improve productivity, quality, and decision-making in day-to-day work.
• Proven track record of translating evolving AI capabilities into practical workflows—using sound judgment, strong data literacy, and appropriate controls to ensure responsible use.