Senior Product Associate - Open Banking

J.P. Morgan Chase & Co.; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

JP Morgan Chase is seeking a Senior Product Associate in Open Banking to drive customer-centric product development and governance. You will leverage user research, data analytics, and cross-functional collaboration to shape features such as Payments, data aggregation, and other Open Banking use cases.

You will support the end-to-end lifecycle from discovery through delivery, analyze metrics, and help ensure regulatory alignment while collaborating with engineering, design, and data teams to

Qualifications

• 3+ years in product management or a related field.
• Experience with the product lifecycle from discovery to delivery.
• Experience using user research and data analytics to inform decisions.
• Strong written and verbal communication; ability to write clear requirements and user stories.
• Collaborative mindset with cross-functional teams.
• Developing knowledge of data analytics, APIs, and data literacy.

Responsibilities

• Partner with Product Managers to identify Open Banking opportunities via user research and market feedback.
• Support end-to-end product lifecycle planning, execution, and optimization for Open Banking features.
• Collect and analyze user research, journey maps, and market trends to inform the roadmap.
• Collaborate with engineering, design, data, and other teams to deliver Open Banking solutions.
• Analyze product metrics and track time, cost, and quality across development lifecycles.
• Prepare reports and presentations on product performance for senior management.
• Consider upstream/downstream impacts of new features on the customer experience.

Skills

Product lifecycle

User research

Data analytics

Written communication

Cross-functional teamwork

APIs knowledge

Job description

Ignite your passion for product innovation by supporting customer-centric development and shaping the future of Open Banking at Chase.

As a Senior Product Associate within Open Banking, you will leverage user research, data analytics, and cross-functional collaboration to deliver and optimize products that empower customers to manage their finances and access holistic views of their data. You will play a key role in driving product enhancements, supporting regulatory requirements, and contributing to the growth of Open Banking solutions.

Job responsibilities

• Partner with Product Managers to identify new Open Banking product opportunities through user research, market analysis, and customer feedback.
• Support the end-to-end product lifecycle, including planning, execution, and ongoing optimization of Open Banking features and use cases (e.g., Payments, data aggregation).
• Collect and analyze user research, journey mapping, and market trends to inform the strategic product roadmap.
• Collaborate closely with engineering, design, data, and other product teams to deliver high-quality Open Banking solutions.
• Analyze, track, and evaluate product metrics, including time, cost, and quality targets across the product development lifecycle.
• Support the preparation of reports and presentations for senior management on product performance and enhancements.
• Consider upstream and downstream implications of new product features on the overall customer experience.

Required qualifications, capabilities, and skills

• 3+ years of experience in product management or a relevant domain area.
• Proficient knowledge of the product development lifecycle, including discovery, requirements definition, and delivery.
• Experience leveraging user research and data analytics to inform product decisions.
• Strong written and verbal communication skills; ability to write clear requirements and user stories.
• Collaborative mindset and experience working with cross-functional teams.
• Developing knowledge of data analytics, APIs, and data literacy.
• Commitment and self-motivation suitable to a fast-paced, innovative team.

Preferred qualifications, capabilities, and skills

• Experience within Digital Banking, Fintech, Payments, or Lending preferred.
• Experience with Open Banking products, APIs, or regulated financial products.

Note: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.