Senior Associate, Business Validation – Open Banking

Testing Site - JPMC; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorgan Chase's Open Banking team is seeking a Senior Associate, Business Validation to design and implement processes that strengthen risk controls, compliance, and client service while enabling growth in Open Banking.

You will independently assess how we manage key risks related to product design, platform services, and third-party relationships, collaborating with product, technology, compliance, and risk teams to ensure secure, transparent data sharing and adherence to disclosures and

Qualifications

• 5+ years of experience in financial services with risk and operations focus.
• Bachelor's degree required.
• Collaborative mindset and strong interpersonal skills.
• Experience in complex, matrixed tech-driven product environments.
• Attention to detail and ability to work under pressure.
• Strong culture carrier and teamwork spirit.
• Understanding of Open Banking, data access, and regulatory frameworks.
• Experience with client and contract management, including independent reviews and third-party risk management.
• Proven ability to ensure compliance with customer disclosures and contractual obligations.
• Excellent communication, negotiation, and conflict resolution skills.

Responsibilities

• Develop and implement strategic initiatives for the Open Banking team and platform enhancements.
• Collaborate with product, technology, compliance, and risk teams to deliver solutions.
• Design and execute processes for secure, customer-permissioned data sharing and regulatory compliance.
• Conduct market research to identify trends, opportunities, and risks in open banking.
• Validate operations and processes to ensure reliable service delivery for clients.
• Ensure adherence to customer disclosures and contractual obligations across activities.
• Oversee third-party risk management processes and independent reviews.
• Support validation processes for billing and contractual terms alignment.
• Develop and maintain robust business controls to mitigate risks.

Skills

Risk management

Operations leadership

Cross-functional collaboration

Regulatory compliance

Open Banking knowledge

Education

Bachelor's degree

Tools

Agile methodologies

Job description

We are looking for an energetic and forward-thinking professional to join our newly created Open Banking Strategic Business Unit (SBU) as a Business Validation Associate. In this pivotal role, you will have the opportunity to design and implement new processes that drive operational excellence and robust risk management for a rapidly expanding, revenue-generating business. You will collaborate with senior leaders and cross-functional teams to uphold the highest standards of compliance, transparency, and client service.

As a Senior Associate, Business Validation within Open Banking, you will independently assess how we manage key risks related to product design, platform services, client requirements and third-party relationships - while supporting Chase’s commitment to customer disclosure and contractual obligations. Your expertise will be essential in validating new product deployments, conducting independent reviews. By transforming risk insights into meaningful improvements and executing processes that support product development, you will help strengthen our Open Banking platform, safeguard customer interests, and foster a culture of accountability and continuous improvement as we shape the future of Open Banking at Chase.

The Chase Open Banking team is committed to empowering customers to share their financial data securely, safely, and transparently within the open banking ecosystem. Our mission is to deliver market-leading platforms that enable aggregators and direct connectors to securely access customer-permissioned data, while building out a two-sided business model that benefits both customers and commercial partners. We collaborate closely with partners across billing, invoicing, and are developing a self-service developer portal to streamline integration and access. We support our customers' ability to access their financial data and have full control and visibility in sharing it securely with the apps and companies they choose.

Job Responsibilities

• Support the development and implementation of strategic initiatives for the Open Banking team, including platform enhancements and new business models.
• Collaborate with cross-functional teams, including product, technology, compliance, risk to ensure alignment and successful delivery of open banking solutions.
• Contribute to the design and execution of processes for secure, customer-permissioned data sharing, ensuring compliance with regulatory requirements and industry best practices.
• Participate in market research and analysis to identify emerging trends, opportunities, and potential risks within the open banking ecosystem.
• Validate the effectiveness and resilience of our operations and processes, ensuring seamless service delivery for clients and customers.
• Oversee Chase’s adherence to customer disclosure requirements, maintaining transparency and compliance across all Open Banking activities.
• Monitor client adherence to contractual obligations, including conducting independent reviews and supporting third-party risk management (TPRM) processes.
• Support validation processes for billing execution, ensuring accuracy, transparency, and alignment with contractual terms.
• Develop, implement, and maintain robust business controls to mitigate operational, regulatory, and reputational risks.
• Provide data-driven insights and recommendations to senior leadership, influencing strategic and operational decisions.
  

Required qualifications, capabilities, and skills

• 5+ years of experience in financial services, with a proven track record in operations, products, business validation, risk management, controls or audit.
• Bachelor's degree required
• Collaborative mindset with strong interpersonal skills
• Demonstrated ability to manage and execute operational strategies in a complex, matrixed environment within a technology-driven product organization.
• Exceptional organizational, multitasking, and prioritizing abilities
• High attention to detail; ability to work well under pressure in a fast-paced environment
• Strong culture carrier and teamwork spirit
• Good understanding of Open Banking, data access, and related regulatory and industry frameworks.
• Experience in client and contract management, including independent review and third-party risk management.
• Proven ability to drive compliance with customer disclosures and contractual obligations.
• Strong communication, negotiation, and conflict resolution skills

Preferred qualifications, capabilities, and skills

• Experience with Agile methodologies and innovation in financial services is preferred.

Note

This role requires five days in the office (Mon-Fri) and will not support Hybrid options. Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.