Senior Product Associate - Digital & Design, Payments

JPMorgan Chase; Plano (TX); On-site; USD 86,000 - 155,000; Full time

Job summary

JPMorgan Chase is seeking a Payments-Digital & Design Senior Product Associate in New York or Plano. You will drive product development, leverage user research, and partner with cross-functional teams to deliver innovative digital experiences for our customers.

You will craft requirements, epics, and user stories, map journeys, analyze metrics, and contribute to the product roadmap across the lifecycle. This role requires 3+ years in product management and strong data literacy.

Qualifications

• 3+ years of experience in product management or a relevant domain.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Skills

Product management

Lifecycle

Discovery

Data analytics

Job description

JPMorgan Chase is seeking a Payments-Digital & Design Senior Product Associate in New York or Plano. You will drive product development, leverage user research, and partner with cross-functional teams to deliver innovative digital experiences for our customers.

You will craft requirements, epics, and user stories, map journeys, analyze metrics, and contribute to the product roadmap across the lifecycle. This role requires 3+ years in product management and strong data literacy.