Senior Product Associate: AI-Powered Payments Analytics

Testing Site - JPMC; New York (NY); Vor Ort; USD 90.000 - 140.000; Vollzeit

Zusammenfassung

Testing Site - JPMC seeks a Senior Product Associate for the Payments Data & Analytics team to drive data-driven product development and optimization using user research and customer feedback. You will collaborate with Payments Product, Analytics, and Technology teams to deliver data-powered solutions for Merchant Services and clients.

You will manage day-to-day product execution, prioritize analytics use cases, oversee ad-hoc projects, and ensure stakeholders receive timely, actionable

Qualifikationen

• 3+ years of experience in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Management consulting skillset (problem solving, impact orientation, business understanding, program management, executive presence, presentation skills).
• Demonstrated experience with enterprise data platforms, analytics tooling, and/or MLOps workflows (e.g., feature stores, model deployment, monitoring).
• Familiarity with AI/ML concepts (supervised/unsupervised learning, evaluation metrics, drift, explainability).
• Experience in data analytics (e.g., SQL or Python) – ability to analyze data to make decisions

Aufgaben

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Collaborate with Engineering/Architecture to define data platform capabilities and manage daily stand ups adopting Agile (write detailed product requirements, data pipelines, governance, lineage, metadata, MLOps, APIs) and ensure scalable, secure delivery.
• Establish product KPIs/OKRs and analytics instrumentation to measure usage, satisfaction, and business impact; run experiments and A/B tests to improve engagement. Optimize adoption to drive desired business outcomes.
• Work on end-to-end product support for an existing analytics product, including backlog management, release planning, documentation, and stakeholder communications to ensure stability and continuous improvement.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Kenntnisse

Product management

Product lifecycle

Discovery & requirements

Data analytics

Management consulting

MLOps

AI/ML concepts

SQL / Python

Ausbildung

Bachelor’s degree

Master’s degree preferred

Jobbeschreibung

Testing Site - JPMC seeks a Senior Product Associate for the Payments Data & Analytics team to drive data-driven product development and optimization using user research and customer feedback. You will collaborate with Payments Product, Analytics, and Technology teams to deliver data-powered solutions for Merchant Services and clients.

You will manage day-to-day product execution, prioritize analytics use cases, oversee ad-hoc projects, and ensure stakeholders receive timely, actionable