Quality Assurance Engineer– Digital Experience, MarTech & Loyalty

Pointwest Technologies Corp; Atlanta (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

Pointwest Technologies Corp in Atlanta, GA is seeking a QA Engineer for Digital Ordering & Customer Experience to ensure quality across web, iOS, and Android apps, focusing on interactive pizza building, order tracking, and loyalty features.

You will validate checkout flows including Apple Pay, Google Pay, promo codes, personalized campaigns, and real-time notifications, collaborating with cross-functional teams to deliver a frictionless customer journey.

Qualifications

• 3–5+ years in QA testing of ecommerce platforms and native apps.
• Deep experience validating loyalty engines and MarTech tools.
• Proficient with cross-device testing tools and mobile debugging.

Responsibilities

• Validate UX across web and mobile for the digital pizza builder.
• Test loyalty mechanics, promo codes, and reward tiers.
• Verify real-time order tracking sync and notifications.
• Test geo-targeted campaigns, SMS, analytics tagging, and payment wallet integrations.

Skills

QA testing

Loyalty platforms

MarTech tools

Cross-device testing

Mobile debugging

Tools

BrowserStack

Sauce Labs

Charles Proxy

Job description

Job Title: QA Engineer – Digital Ordering & Customer Experience

Location: Atlanta, GA

Role Overview: You will ensure high-grade quality across our client’s consumer-facing digital ordering channels, ( iOS & Android apps). Your mission is to deliver a frictionless customer journey—focusing on interactive pizza building, real-time order tracking, localized promo code engines, and loyalty platform.

Responsibilities:

• Digital Pizza Builder UX: Validate visual, functional, and performance aspects of the digital pizza builder UI across web and mobile platforms (including custom crust choices, topping matrices, and sauce options).
• Rewards & Loyalty: Test end-to-end loyalty mechanics—including Dough Points earning, Papa Dough redemption, reward tiers, and promotional offer stackability.

Real-Time Order Tracking: Verify live order status tracking sync between store KDS status triggers and customer-facing push notifications/app updates.

• MarTech & Personalization: Test geo-targeted push campaigns, promotional promo code logic (e.g., localized sports team discount codes), SMS messaging, and analytics event tagging (GTM/Segment).
• Payment Wallet Integration: Ensure smooth web and mobile checkout flows supporting Apple Pay, Google Pay, PayPal, Gift Cards, and credit card saving capabilities.

Key Qualifications:

• 3–5+ years in QA testing eCommerce platforms, native iOS/Android apps, or QSR digital product suites.
• Deep experience validating Loyalty engines (e.g., Punchh, SessionM) and MarTech tools (Braze, Segment, Google Analytics).
• Proficiency with cross-device testing tools (BrowserStack, Sauce Labs) and mobile proxy debugging (Charles Proxy).