Quality Assurance Engineer– Digital Experience, MarTech & Loyalty

Pointwest-North America; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Pointwest-North America is seeking a QA Engineer to ensure high-grade quality across consumer-facing digital ordering channels (iOS & Android apps). You will validate UI, loyalty, promotions, and real-time order tracking, collaborating with product and engineering.

The role emphasizes cross-device testing, MarTech integrations, and secure checkout experiences with wallets and gift cards.

Qualifications

• 3–5+ years in QA testing eCommerce platforms, native iOS/Android apps, or QSR digital product suites.
• Deep experience validating Loyalty engines (Punchh, SessionM) and MarTech tools (Braze, Segment, Google Analytics).
• Proficiency with cross-device testing tools (BrowserStack, Sauce Labs) and mobile proxy debugging (Charles Proxy).

Responsibilities

• Digital Pizza Builder UX: validate UI across web and mobile, including crusts, toppings, and sauces.
• Rewards & Loyalty: test Dough Points earning, Papa Dough redemption, tiers, and promo stackability.
• Real-Time Order Tracking: verify live order status sync with store KDS triggers and user notifications.
• MarTech & Personalization: test geo-targeted push campaigns, promo codes, SMS, and analytics tagging (GTM/Segment).
• Payment Wallet Integration: ensure checkout flows support Apple Pay, Google Pay, PayPal, Gift Cards, and card saving.

Skills

QA testing

Ecommerce QA

Mobile app testing

Cross-device testing

Loyalty domain knowledge

Tools

BrowserStack

Sauce Labs

Charles Proxy

GTM

Segment

Google Analytics

Job description

Job Title: QA Engineer - Digital Ordering & Customer Experience

Location: Atlanta, GA

Role Overview

You will ensure high-grade quality across our client's consumer-facing digital ordering channels, ( iOS & Android apps). Your mission is to deliver a frictionless customer journey-focusing on interactive pizza building, real-time order tracking, localized promo code engines, and loyalty platform.

Responsibilities

• Digital Pizza Builder UX: Validate visual, functional, and performance aspects of the digital pizza builder UI across web and mobile platforms (including custom crust choices, topping matrices, and sauce options)
• Rewards & Loyalty: Test end-to-end loyalty mechanics including Dough Points earning, Papa Dough redemption, reward tiers, and promotional offer stackability

Real-Time Order Tracking

Verify live order status tracking sync between store KDS status triggers and customer-facing push notifications/app updates.

• MarTech & Personalization: Test geo-targeted push campaigns, promotional promo code logic (e.g., localized sports team discount codes), SMS messaging, and analytics event tagging (GTM/Segment)
• Payment Wallet Integration: Ensure smooth web and mobile checkout flows supporting Apple Pay, Google Pay, PayPal, Gift Cards, and credit card saving capabilities

Key Qualifications

• 3-5+ years in QA testing eCommerce platforms, native iOS/Android apps, or QSR digital product suites
• Deep experience validating Loyalty engines (e.g., Punchh, SessionM) and MarTech tools (Braze, Segment, Google Analytics)
• Proficiency with cross-device testing tools (BrowserStack, Sauce Labs) and mobile proxy debugging (Charles Proxy)