Job Details
Location: 3350 Waldorf MD, Waldorf, MD 20601
Position Type: Full Time
Education Level: High School
Salary Range: $28.85 - $34.62 per hour
Job Category: Finance
Working Hours: 8:30am‑5:00pm or 9:00am‑6:00pm (in‑office)
Responsibilities
- Process loans for all new branches until their assigned processors are released from training or hired.
- Serve as a processing mentor for assigned branch processors and provide feedback to the Processing Manager.
- Train new processors on Encompass and on proper workflow to progress from one milestone to the next.
- Ensure loan submission checklists are completed before a loan is submitted to underwriting.
- Review all loans before they are submitted for initial underwriting, condition review, and final approval.
- Teach processors how to re‑disclose files and identify key red flags.
- Learn, train, and oversee Bond program loans.
- Teach processors how to set tasks for condition follow‑up, service requests, and customer contact.
- Provide recommendation to the Team Lead and Manager for processor release decisions.
- Coordinate coverage for processors’ pipelines when they are out of the office.
- Maintain a personal pipeline of up to 20 loans (specialty loans, employee loans, overflow).
- Provide support to the team on general questions, Encompass procedures, and documentation.
- Deliver weekly emails and phone calls to branch processors to review improvement areas and performance, documented in a memo to the Processing Manager.
- Monitor branch processor turnaround times and submission rates post‑release, reporting on weekly memos.
- Review all processor conditions before clear‑to‑close to prevent delays.
Qualifications
- At least 3 years of experience processing loans.
- High School Diploma or equivalent.
- Proficient knowledge of Encompass.
- Thorough knowledge of processing requirements for all loan products.
- Knowledge of company processing procedures preferred.
Benefits
AnnieMac Home Mortgage offers medical, dental, and vision plans, as well as voluntary benefits including 401(k).
AnnieMac Home Mortgage is an Equal Opportunity Employer.AnnieMac Home Mortgage participates in E-Verify.