Processor

SimplyPMG; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Panorama Mortgage Group is seeking a Loan Processor to own residential mortgage files after origination and drive them to closing. You will gather and review documentation, work with customers, loan officers, and partners, and ensure a high level of service throughout the process.

The role requires knowledge of Freddie Mac, Fannie Mae, and FHA/VA guidelines, as well as TRID familiarity and Encompass experience. Bilingual English/Spanish is a plus.

Qualifications

• High School Diploma or equivalent.
• Familiarity with TRID disclosure requirements.
• Experience using Encompass for loan processing.
• Knowledge of Freddie Mac, Fannie Mae and FHA/VA guidelines.
• Ability to meet deadlines under pressure.

Responsibilities

• Review new files within 48 hours of receipt and flag missing docs.
• Maintain a pipeline of 25+ loan files and prepare files for underwriting.
• Order documents to satisfy AUS, investor and agency requirements.
• Verify, review and track all documents in Encompass.
• Clear closing conditions and ensure all closing docs are in the file.
• Assist with post-closing and respond to inquiries from originators.

Skills

Customer service

Organization

Communication

Attention to deadlines

Education

High School Diploma

Tools

Encompass

Fannie Mae DU

Freddie Mac LPA

Job description

Description

The Loan Processor takes ownership of Residential Mortgage loan files after Origination and works to fulfill the requirements to advance them to Closing.? This includes obtaining, reviewing, and assembling documentation, along with preparing and submitting files. Loan Processors work closely with Customers, Loan Officers, and both internal and external partners providing a high level of service in a professional manner.

Key Responsibilities

• Review new files within 48 hours of receipt and verify that compliance documents were issued within proper time frame. Notify the appropriate staff member if additional documentation or information is needed.
• Maintain a pipeline of 25 or more loan file
• Order all necessary documents to satisfy AUS findings, investor and agency requirements.
• Verify, Review and track all requested documents in Encompass.
• Review documentation received within 24 hours of receipt and follow up in the event of discrepancies or omitted data. ?During documentation review, if any discrepancies are identified immediately notify Loan Originator or appropriate team member.
• Use documentation to perform functions, such as calculating verified income or verifying assets, and update Encompass accordingly.
• Review, organize and prepare loan for underwriting submission.
• Clear any approval or suspense conditions as outlined by the underwriter, or closer.
• Ensure that all appropriate closing documentation is in the loan file (i.e. title documentation, homeowners’ insurance & third-party invoices). Documents are to be reviewed within 24 hours of receipt and communicated with Loan Originators.
• Loans are to be processed to meet purchase contract deadlines and rate lock expiration dates.
• File submitted to closing department upon obtaining CTC – approval milestone.
• Assist other processors, Underwriters and Closing departments as needed.
• Respond to customer inquiries and other related parties on a transaction as determined by Loan Originator.
• Assist with the clearing of post-closing conditions received to avoid any financial loss.Knowledge of current state's regulatory lending laws and requirements.
• Experience using Government sites for VA and FHA files to place orders and obtain case numbers.
• Maintain a focus on enhancing customer service skills and knowledge.
• Ensure KPI’s are met set forth by the branch manager or corporate processing manager.
• Maintain quality and data integrity of all loan files.
• Perform other duties as assigned.

Requirements

• High School Diploma or Equivalent.
• Knowledge of Freddie Mac, Fannie Mae and FHA/VA guidelines
• Knowledge of general federal and state mandated consumer disclosure requirements
• Familiarity with automated underwriting technology i.e., Fannie Mae Desktop Underwriter and Freddie Mac Loan Prospector
• Proficient in data entry and management
• One (1) to Three (3) years recent loan processing experience in the mortgage industry required
• Familiarity with TILA / RESPA Integrated Disclosure (TRID)
• Sound judgment and decision-making skills
• Ability to work under pressure and meet deadlines with minimal supervision
• Excellent customer service skills
• Excellent organizational skills
• Experience using Encompass
• Timely communication and response times according to department standards

Travel

• As needed travel internationally between United States and Mexico to meet business needs.

Language

• English preferred, Bi-Lingual (English/Spanish) desired.

Compensation

• PMG will offer a competitive compensation package commensurate with the background and experience of the applicant.

AAP/EEO Statement: Panorama Mortgage Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.