Mortgage Loan Processor

Vantage Credit Union; Saint Charles (MO); On-site; USD 50,000 - 75,000; Full time

Job summary

Vantage Credit Union in Saint Charles, MO seeks an experienced Mortgage Loan Processor to join our lending team. You will process applications, verify documents, and coordinate with originators, underwriters, and investors to move loans toward funding.

The role requires at least three years in mortgage processing, familiarity with Encompass LOS, and the ability to manage 25+ files per month. This full‑time position focuses on accuracy, timeliness, and customer service.

Qualifications

• Minimum three years of first mortgage loan processing experience.
• Ability to oversee a pipeline of 25+ conventional files per month.
• At least one year of experience with Encompass LOS software; secondary market experience preferred.

Responsibilities

• Assist team members and borrowers in processing a Mortgage Loan Application.
• Help members assess all loan documents to meet guidelines and complete processing.
• Engage with management, loan originators, underwriters, members, and vendors to ensure a cooperative work environment.
• Request, order, and gather documentation needed for submission to investors/underwriting.
• Pre‑order outsourced items and review files to keep them structured.

Skills

Communication skills

Multitasking

Teamwork

Adaptability

Education

High School diploma

Tools

Encompass LOS

Job description

Job Details

Level: Experienced
Job Location: Admin Building - Saint Charles, MO 63304
Position Type: Full Time
Education Level: High School
Job Shift: Day
Job Category: Banking

Responsibilities

• Assist team members and borrowers in all aspects to process a Mortgage Loan Application, aiding with questions over the phone and in person.
• Help members assess all loan documents needed to meet guidelines and complete the processing of their mortgage loan application.
• Engage with management, loan originators, underwriters, members, and third‑party vendors to ensure a cooperative work environment.
• Request, order, and gather documentation needed for submission to investors and/or the underwriting department in a timely manner.
• Pre‑order all needed outsourced items following milestone tasks and workflows; review files to keep them structured throughout the process.
• Assist underwriting by reviewing guidelines, income, assets, and helping issue TBD pre‑approvals.
• Work with third‑party companies to clear underwriting conditions and assess future items that might be needed due to file re‑structures throughout the process.
• Sends out initial closing disclosure (ICD) and ensures file stays Mavent compliant.
• Apply closing knowledge as needed, including loan balancing, closing document creation, wire orders and reviewing final documents for funding.

Qualifications

• Minimum of three years of first mortgage loan processing experience.
• Ability to oversee a pipeline of 25+ conventional files per month.
• At least one year of experience with Encompass LOS software; secondary market experience preferred.

Skills

• Excellent oral, written and listening skills.
• Ability to oversee multiple work deadlines on several projects simultaneously while providing courteous service to members.
• Team‑oriented with the ability to prioritize work to meet deadlines.
• Adaptable to mortgage industry workflows and willing to put in the necessary time to close loans expeditiously.

Education / Experience

Minimum three years of first mortgage processing history. The mortgage processor should stay up to date with our investor’s loan products and underwriting guidelines, and attendance of seminars and workshops may be required.

Physical Requirements

• Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time.
• Occasional travel or moving from one office location to another or from one department to another at the headquarters building.
• Occasional lifting, moving, or adjusting objects up to 20 pounds.
• Constant communication with others through various channels including verbal, email, and chat, which may require consistent use of a keyboard and mouse or another electronic device.
• Work will be in a commercially reasonable temperature‑controlled environment.
• Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.