Senior Process Improvement Consultant - Retail Banking

PNC Financial Services Group, Inc.; Philadelphia (Philadelphia County); On-site; USD 81,000 - 141,700; Full time

Benefits offered by this job

Medical and prescription drug coverage

401(k) with PNC match

Educational assistance programs

Paid time off including holidays and vacation

Job summary

PNC Financial Services Group, Inc. is seeking a Process Improvement Consultant Senior to lead process optimization within its Retail Bank Operations. This role focuses on designing solutions using intelligent automation and consulting with business partners to enhance operational efficiency.

The successful candidate will have extensive experience in change management, data analytics, and risk assessments, with a bachelor's degree and a proven track record of navigating complex business processes. The position is full-time and may require on-site work in Philadelphia, PA.

Qualifications

• Proven senior-level facilitation and influence skills.
• Experience developing and executing on business strategies.
• Minimum of 5+ years of industry-relevant experience.

Responsibilities

• Design solutions for process efficiency and risk mitigation.
• Consult with business partners on technical solutions.
• Assist in the introduction of new systems for smooth transitions.

Skills

Change Management

Process Improvements

Data Analytics

Risk Assessments

Education

Bachelor's degree

Job description

PNC Financial Services Group, Inc. is seeking a Process Improvement Consultant Senior to lead process optimization within its Retail Bank Operations. This role focuses on designing solutions using intelligent automation and consulting with business partners to enhance operational efficiency.

The successful candidate will have extensive experience in change management, data analytics, and risk assessments, with a bachelor's degree and a proven track record of navigating complex business processes. The position is full-time and may require on-site work in Philadelphia, PA.