Senior Process Improvement & Automation Lead

Innovu

Pittsburgh (Allegheny County)

Hybrid

USD 90,000 - 120,000

Full time

47 hours ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Life Insurance

Disability Insurance

Paid Time Off

Parental Leave

Growth Opportunities

Job summary

Innovu is seeking a Senior Business Process Analyst to join its Pittsburgh-based Operations team. You will identify bottlenecks in onboarding, product, and marketing workflows, and drive improvements with a focus on automation and AI as a standing lens across assessments.

You will influence senior leaders with well-scoped plans, establish ROI metrics, and partner with Technology to implement scalable solutions.

Qualifications

5+ years in operations, business process improvement, or a related analytical/operational role.
Demonstrated experience scoping and leading cross-functional initiatives from identification through execution, ideally with measurable ROI or efficiency outcomes attached.
Comfortable operating with ambiguity and building structured plans with stakeholders.

Responsibilities

Continuously evaluates existing operational processes for friction and redundancy.
Diagnoses whether the fix is a tool solution, a process redesign, or both.
Builds a credible business case and influences final process ownership.
Partners with stakeholders to understand tool usage and adoption gaps.
Identifies automation and AI opportunities to improve efficiency and outcomes.
Drives initiatives to execution and closure with defined ROI and success metrics.