Senior Process Improvement Analyst

IntePros; Kalamazoo (MI); Hybrid; USD 85,000 - 120,000; Full time

Job summary

IntePros is seeking a Senior Process Improvement Analyst in Kalamazoo, MI for a long-term engagement. The role emphasizes process mapping, governance, and hands-on Signavio BPM Suite work within cross-functional teams.

The ideal candidate has 4+ years in BPM, strong communication and facilitation skills, and a bachelor’s degree or equivalent experience. This is a hybrid position with visibility across the organization.

Qualifications

• 4+ years of experience in business process management or process improvement.
• Strong hands-on experience with Signavio BPM Suite (required).
• Experience with process architecture, mapping/modeling, and workflow optimization.

Responsibilities

• Lead business process mapping and modeling initiatives using the Signavio BPM Suite
• Support process architecture development and end-to-end scenario design
• Partner with business and operational teams to identify process improvement opportunities
• Drive adoption of process standards, governance, and BPM best practices
• Facilitate workshops and collaborate with stakeholders across multiple business functions
• Analyze current-state processes and recommend future-state improvements
• Support organizational initiatives focused on building a process-oriented culture

Skills

Process mapping

Process architecture

Governance

Facilitation

Analytical thinking

Communication

Education

Bachelor's degree

Tools

Signavio BPM Suite

Job description

Kalamazoo, MI (Hybrid)

IntePros is seeking a Senior Process Improvement Analyst for a long-term engagement with a leading enterprise organization in the Kalamazoo area. This role is ideal for someone with deep business process management expertise and hands-on experience with the Signavio BPM Suite.

The ideal candidate will be highly skilled in process mapping, process architecture, and driving process governance initiatives across cross-functional teams. This is a highly visible individual contributor role requiring strong communication, facilitation, and analytical skills.

Responsibilities

• Lead business process mapping and modeling initiatives using the Signavio BPM Suite
• Support process architecture development and end-to-end scenario design
• Partner with business and operational teams to identify process improvement opportunities
• Drive adoption of process standards, governance, and BPM best practices
• Facilitate workshops and collaborate with stakeholders across multiple business functions
• Analyze current-state processes and recommend future-state improvements
• Support organizational initiatives focused on building a process-oriented culture

Experience

• 4+ years of experience in business process management or process improvement roles
• Strong hands-on experience with the Signavio BPM Suite (required)
• Experience with process architecture, process mapping/modeling, and workflow optimization
• Knowledge of BPM governance and process standardization methodologies
• Excellent communication, presentation, and facilitation skills
• Ability to work independently and manage priorities with minimal supervision
• Bachelor’s degree or equivalent practical experience

Nice to Have

• Signavio BPM certifications
• Experience supporting enterprise-wide transformation or operational excellence initiatives