Head of Process Intelligence

Sciens Building Solutions; Austin (TX); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Competitive salary

401(k) matching

Medical, dental, and vision plans

Company laptop

Tuition reimbursement

Job summary

Sciens Building Solutions invites a strategic Head of Process Intelligence to establish and lead our enterprise process intelligence capability. You will drive process mining, analytics, and transformation using SAP Signavio and S/4HANA data.

Lead a CoE, partner with business owners and IT, quantify improvements, and deliver measurable outcomes through standardized processes and governance.

Qualifications

• Bachelor's degree in Information Systems or Business.
• 8+ years of experience in business process management, transformation, or analytics.
• Experience with process mining or advanced process analytics.
• Experience with SAP S/4HANA and ERP environments.

Responsibilities

• Lead the enterprise process intelligence capability and CoE.
• Define and execute BPM standards, process models, and governance.
• Lead process-mining analyses and translate insights into business outcomes.
• Develop KPIs, dashboards, and performance baselines for end-to-end processes.
• Collaborate with IT, data teams, and executives to drive transformation.

Skills

Process management

Process analytics

Executive communication

Stakeholder management

Workshop facilitation

Continuous improvement

Education

Bachelor's degree in Information Systems or Business

Tools

SAP Signavio Process Intelligence

SAP Signavio Process Modeler

SQL and data analysis

Power BI / SAP Analytics Cloud

Job description

HEAD OF PROCESS INTELLIGENCETHE POSITION IN A NUTSHELLThe Head of Process Intelligence is responsible for establishing and leading the organization’s enterprise process intelligence capability, leveraging SAP Signavio Process Intelligence, process mining, business process analytics, and enterprise data to identify opportunities for process improvement, standardization, automation, and transformation.This role combines process management, data analytics, process mining, SAP S/4HANA knowledge, and business transformation to provide fact-based visibility into how business processes actually operate.The Head of Process Intelligence will establish a Process Excellence Center of Excellence and will partner closely with business process owners, IT, data and analytics teams, and executive leadership to identify performance gaps, quantify improvement opportunities, and translate process insights into measurable business outcomes.WHAT YOU’LL BE DOING (and doing well!)Process Intelligence StrategyDevelop and execute the enterprise process intelligence strategy.Establish process mining and process analytics as core capabilities within the Process Excellence CoE.Define the roadmap for SAP Signavio Process Intelligence and related analytics capabilities.Establish standards for process discovery, process mining, conformance analysis, root-cause analysis, and process performance measurement.Identify high-value processes and prioritize them for analytics and continuous improvement.Business Process ManagementDevelop and maintain the enterprise process architecture and process hierarchy.Establish and maintain L0–L4 process models and process relationships.Define process ownership, accountability, and governance.Ensure processes are documented consistently using enterprise BPM standards.Identify process dependencies and cross-functional impacts.Maintain the enterprise process repository within SAP Signavio.Signavio Process ModelingDevelop and maintain business process models using SAP Signavio Process Manager.Facilitate process discovery and documentation workshops with business stakeholders.Document current-state (As-Is) and future-state (To-Be) processes.Apply modeling standards, naming conventions, process attributes, and governance rules.Ensure process models are understandable to both business and technical stakeholders.Establish reusable process components and standardized process patterns.Process Mining & AnalyticsLead the development of process-mining analyses using SAP Signavio Process Intelligence.Analyze actual process execution using SAP S/4HANA and other enterprise-system data.Identify bottlenecks, process deviations, rework, delays, automation opportunities, and unnecessary process variants.Perform conformance checking between designed processes and actual execution.Develop process-performance models and analytical methodologies.Translate complex data into actionable business recommendations.Process Performance ManagementEstablish enterprise process KPIs and measurement frameworks.Develop dashboards and analytical views that provide visibility into end-to-end process performance.Establish process baselines and measure improvements over time.Monitor cycle time, throughput, first-time-right performance, rework, exceptions, compliance, and other relevant metrics.Develop executive-level reporting on process performance and improvement opportunities.SAP S/4HANA & Enterprise DataPartner with SAP functional teams to understand the underlying transactional data supporting business processes.Develop analytical models using SAP S/4HANA data and related enterprise systems.Understand relationships between business processes, transactions, master data, and organizational structures.Support extraction and preparation of event-log data required for process mining.Identify opportunities to improve data quality where data limitations affect process analysis.Translate SAP transactional data into meaningful business-process insights.Process Improvement & TransformationPartner with Process Owners to identify and prioritize improvement opportunities.Quantify the financial and operational impact of process issues.Support Lean, Six Sigma, automation, and business-transformation initiatives.Identify opportunities for process standardization and simplification.Identify opportunities for workflow automation and intelligent automation.Support SAP S/4HANA transformation and optimization initiatives.Measure whether transformation initiatives achieve their intended business outcomes.Executive & Business PartnershipPresent process intelligence findings to senior executives and business leaders.Develop compelling, data-driven business cases for process improvement.Facilitate executive and cross-functional process-performance reviews.Establish a culture of fact-based process management.Work closely with Business Process Owners to establish accountability for process performance.Center of Excellence LeadershipEstablish and maintain process intelligence methodologies, standards, and best practices.Develop the organization’s process-mining and analytics competency.Mentor Senior Business Process Analysts and Process Analytics Analysts.Establish reusable analytical models and accelerators.Govern the quality and consistency of process intelligence solutions.Build a community of practice around process analytics and continuous improvement.Key DeliverablesEnterprise Process Intelligence strategy and roadmapBusiness Process Management StandardsSignavio Process Modeling StandardsSignavio System OwnerProcess-mining methodology and standardsEnterprise process KPI frameworkSignavio Process Intelligence analytical modelsExecutive process-performance dashboardsProcess-performance baselinesProcess conformance analysesRoot-cause analysesQuantified improvement opportunitiesProcess transformation business casesBenefits-realization reportingProcess intelligence Center of Excellence standardsWHAT WE LIKE ABOUT YOUEducationBachelors degree in Information Systems or BusinessExperience8–12+ years of experience in business process management, process transformation, analytics, consulting, or a related discipline.5+ years of experience with enterprise business processes.Demonstrated experience with process mining or advanced process analytics.Experience working with complex ERP environments.Experience with SAP S/4HANA strongly preferred.Experience leading cross-functional transformation or process-improvement initiatives.Technical SkillsSAP Signavio Process IntelligenceSAP Signavio Process ModelerProcess miningBPMNSQL and data analysisSAP S/4HANA transactional dataBusiness intelligence and visualization toolsProcess KPI developmentData modeling and analytical techniquesBusiness SkillsBusiness process managementProcess transformationContinuous improvementRoot-cause analysisFinancial/business-case developmentExecutive communicationStakeholder managementWorkshop facilitationChange managementPREFERRED QUALIFICATIONSSAP Signavio certificationLean Six Sigma certificationSAP S/4HANA Public Cloud experienceSAP Activate experiencePower BI or SAP Analytics CloudExperience with SAP BTPExperience with automation/RPAExperience establishing a Process Excellence or Process Intelligence CoEConsulting or systems-integration experienceWHAT WE’RE BRINGING TO THE TABLECompetitive salary based on qualifications.Paid time off plan and holidays.401(k) matching.Short term and long-term disability.Medical, dental, and vision plans with options.Life insurance.Company laptop.Professional career development opportunities.Tuition reimbursement program.