Senior Procedures Project Manager: Compliance & Improvement

Aumni; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

On-site health centers

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase & Co. seeks an Associate Project Manager (Senior Procedure Writer/Editor) to manage end-to-end procedure documentation within the Commercial Bank Procedures Team.

You will collaborate with business partners and control managers to ensure compliant, accessible documents and audit readiness. The role focuses on leading change requests, annual reviews, applying style guides, and improving searchability and usability of procedures, with a strong emphasis on collaboration and process

Qualifications

• 3+ years of procedure writing/editing experience, including reformatting detailed procedural documents.
• BA/BS degree or equivalent work experience in financial services and procedure writing/editing.
• Strong project management skills, with experience overseeing annual review schedules and managing multiple projects.
• Proven client relations and presentation skills, including facilitating meetings and supporting procedural communications.
• In-depth knowledge of financial services operations, regulatory, and compliance environments.
• Advanced editing skills, including converting procedures to active voice and applying external style guides.

Responsibilities

• Manage and prioritize a queue of BAU change requests for procedure documents.
• Lead the annual attestation and review process for published documents, ensuring compliance and audit readiness.
• Apply templates and style guidelines to maintain consistency and clarity across documentation.
• Convert procedures to active voice, incorporate numbered lists and if-then tables for usability.
• Identify and integrate keywords to optimize document searchability.
• Analyze and recommend procedural changes and updates to address gaps.
• Secure approvals and finalize documents for publication while ensuring compliance.
• Conduct quality assurance checks and peer reviews for accuracy and guidelines.
• Support posting and update generation using publishing systems.
• Draft communications and prepare presentations regarding procedural changes.
• Organize monthly meetings with partners and control managers to discuss trends.

Skills

Procedure writing

Editing

Project management

Client relations

MS Office

SharePoint

Education

BA/BS in finance or related

Tools

Publishing systems

Document management systems

Job description

JPMorganChase & Co. seeks an Associate Project Manager (Senior Procedure Writer/Editor) to manage end-to-end procedure documentation within the Commercial Bank Procedures Team.

You will collaborate with business partners and control managers to ensure compliant, accessible documents and audit readiness. The role focuses on leading change requests, annual reviews, applying style guides, and improving searchability and usability of procedures, with a strong emphasis on collaboration and process