Senior Private Banking Client Manager

PNC; Philadelphia (Philadelphia County); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

401(k) matching

Job summary

PNC is seeking a Senior Client Manager in Philadelphia to lead sophisticated client relationships within the Private Bank. You will coordinate with relationship strategists and advisors, manage onboarding and ongoing servicing, and act as the primary point of contact for top-tier clients.

Role requires extensive experience in client management, knowledge of private banking products, and the ability to drive service excellence in a high-volume, outcomes-driven environment.

Qualifications

• Bachelor's degree required; 8+ years industry experience typical.
• Strong relationship management and communication skills required.
• Experience coordinating cross-functional teams and client initiatives.

Responsibilities

• Lead complex client relationships and execute client experience strategy with internal partners.
• Manage high-visibility clients and escalations; ensure onboarding and lifecycle management.
• Stay current on products, services, and market trends to identify servicing opportunities.

Skills

Client Relationship Management

Communication

Decision Making

Project Coordination

Education

Bachelor's

Tools

CRM software

Job description

PNC is seeking a Senior Client Manager in Philadelphia to lead sophisticated client relationships within the Private Bank. You will coordinate with relationship strategists and advisors, manage onboarding and ongoing servicing, and act as the primary point of contact for top-tier clients.

Role requires extensive experience in client management, knowledge of private banking products, and the ability to drive service excellence in a high-volume, outcomes-driven environment.