Senior Principal SRE & Platform Reliability Leader

Palo Alto Networks, Inc.; Santa Clara (CA); On-site; USD 152,000 - 246,000; Full time

Job summary

Palo Alto Networks, Inc. is seeking a Sr Principal DevOps Engineer to support services on a large hybrid infrastructure. You will work on automation, architecture, performance, metrics, troubleshooting, security, and reliability across Kubernetes, Docker, GCP, AWS, and more.

You’ll learn and apply skills in Terraform, Helm, GitOps, and modern CI/CD practices, collaborating with cross-team leaders to ensure scalable, reliable systems.

Qualifications

• Strong experience in Infrastructure, SRE, DevOps, or Systems Engineering.
• Experience building and operating large-scale distributed systems on AWS/GCP.
• Proven experience driving cross-team or org-level technical initiatives.
• Strong expertise in Terraform, Helm, or similar IaC frameworks.
• Deep experience in automation (Python, Go, shell scripting).
• Strong hands-on expertise in Kubernetes at scale.
• Advanced knowledge of Linux, networking, and distributed systems debugging.
• Experience with CI/CD (GitLab) and GitOps (ArgoCD).
• Strong background in observability (Prometheus, Grafana, Loki, tracing).
• Ability to lead incident management and complex production troubleshooting.
• Excellent communication skills; ability to influence directors and VPs.
• Demonstrated leadership in mentoring and setting engineering standards.
• Strong ownership, with focus on scalability, reliability, and long-term architecture.

Responsibilities

• Define and drive org-level SRE and platform engineering strategy.
• Architect multi-region, multi-cloud (GCP & AWS) highly available systems.
• Establish SLO/SLI standards, error budgets, and reliability governance across teams.
• Lead design of platform abstractions (Terraform modules, Kubernetes platforms, GitOps).
• Drive end-to-end observability architecture and reduce MTTR at scale.
• Ensure services are production-ready, scalable, secure, and cost-optimized.
• Lead SEV-1 incidents, RCA, and executive-level communication.
• Influence product and engineering teams on architecture and reliability decisions.
• Mentor senior engineers and act as a technical authority across orgs.
• Drive automation, self-service platforms, and operational excellence.

Skills

Infrastructure

SRE

DevOps

Systems Engineering

Distributed systems

AWS

GCP

Cross-team initiatives

Terraform

Helm

IaC

Python

Go

Shell scripting

Kubernetes

Linux

Networking

GitLab CI/CD

GitOps

ArgoCD

Prometheus

Grafana

Loki

Incident management

Communication

Mentoring

Ownership

Scalability

Reliability

Tools

GitLab

ArgoCD

Job description

Palo Alto Networks, Inc. is seeking a Sr Principal DevOps Engineer to support services on a large hybrid infrastructure. You will work on automation, architecture, performance, metrics, troubleshooting, security, and reliability across Kubernetes, Docker, GCP, AWS, and more.

You’ll learn and apply skills in Terraform, Helm, GitOps, and modern CI/CD practices, collaborating with cross-team leaders to ensure scalable, reliable systems.