Senior/Principal Reliability Coordinator Operator Training Liaison

MISO Default Brand; Carmel (IN); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k

Vacation and sick time

Job summary

MISO Default Brand is hiring a Senior/Principal Reliability Coordinator Operator Training Liaison to support their operations training program for Reliability Coordinator candidates in Carmel, IN. The role involves developing training materials, facilitating classroom training, and ensuring practical shadowing experiences.

Successful candidates will have experience as a NERC certified Reliability Coordinator operator and possess strong communication skills. The position offers a comprehensive benefits package and is eligible for an annual bonus.

Qualifications

• Current or former experience as a NERC certified Reliability Coordinator operator.
• Ability to adapt training delivery relative to the pace of learning.

Responsibilities

• Support MISO's cohort-based operations training program.
• Develop training materials and facilitate classroom training.
• Ensure job shadowing aligns with classroom learning.

Skills

NERC certified Reliability Coordinator operator

Strong written and verbal communication skills

Tools

MISO control room tools

Job description

Senior/Principal Reliability Coordinator Operator Training Liaison

Job Category: Operations

Requisition Number: SROPE002661

• Posted: May 20, 2026
• Full-Time
• On-site

Locations

Carmel, IN 46032, USA

Description

As our Senior/Principal Reliability Coordination Trainer, you will help support MISO's cohort-based operations training program for Reliability Coordinator trainees. You will develop the task-based learning curriculum, training material content, and facilitate the delivery of training in a classroom environment. You will partner with Reliability Coordination Leadership to ensure job shadowing assignments reinforce the classroom learning experience.

This role is designed to support a two - three-year initiative of training Reliability Coordinator candidates to become desk qualified.

In one year as our Senior/Principal Operations Training Liaison, you will know you were successful if:

• You were able to demonstrate technical acumen of MISO’s processes, procedures, and tools
• You developed foundational training materials that transform the Reliability Coordinator training program
• Reliability Coordinator trainees have become MISO desk certified in less than one year

We are looking for hardworking professionals who have:

• Current or former experience as a NERC certified Reliability Coordinator operator
• Strong written and verbal communication skills with the ability to adapt training delivery relative to the pace of learning by Reliability Coordinator trainees

We would also prefer candidates with the following:

• Direct experience as a MISO Reliability Coordinator and/or familiarity with MISO control room tools
• Demonstrated experience as a trainer, delivery of training material, or mentorship of peer operators

Appropriate level will be determined based upon experience and knowledge.

Position is also eligible for an annual bonus if individual performance and company objectives are met. At MISO we offer a comprehensive benefits package, including 401k, vacation, sick and safe time, available on your first day of employment.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.