Senior Principal Quality Engineer - Process Leader

JLG Industries; Hagerstown (MD); On-site; USD 83,000 - 134,000; Full time

Job summary

JLG Industries is seeking a Principal Quality Engineer to advance product quality and manufacturing capability across multiple product lines. You will apply DOE, SPC, MSA, PFMEA, control plans, and root cause analysis to improve processes, reduce variation, and drive continuous improvement.

You will mentor quality engineers and collaborate with Engineering, Manufacturing, GPSC, and Suppliers to resolve complex issues and ensure production readiness.

Qualifications

• Bachelor's degree in Engineering, Engineering Technology, or related field from an accredited institution.
• Eight (8) or more years of progressive quality engineering experience in a manufacturing environment.
• Demonstrated experience resolving complex product, manufacturing, or supplier quality issues using structured problem‑solving methodologies.
• Advanced knowledge of quality engineering principles, statistical methods, Lean process improvement, and continuous improvement tools.

Responsibilities

• Serve as the technical expert for complex product, process, and supplier quality issues across multiple product platforms.
• Lead the resolution of complex quality issues using advanced structured problem-solving methodologies and cross‑functional collaboration to drive sustainable process improvements.
• Lead continuous improvement of quality control testing, defect detection, defect prevention activities, and manufacturing processes.
• Design, develop, validate, and optimize complex manufacturing and quality processes to improve product quality, increase operational efficiency, and process capability.
• Apply advanced quality engineering tools including Design of Experiments (DOE), Statistical Process Control (SPC), Measurement System Analysis (MSA), process capability analysis, PFMEA, control plans, and root cause analysis.

Skills

Advanced quality engineering

Lean process improvement

Structured problem solving

Cross-functional collaboration

Mentorship & guidance

Data analysis & SPC

Root cause analysis

Communication

Education

Bachelor's degree in Engineering/Engineering Technology

Master's degree (preferred)

Certified Quality Engineer (CQE)

Six Sigma Black Belt (preferred)

Tools

Design of Experiments (DOE)

Statistical Process Control (SPC)

Measurement System Analysis (MSA)

PFMEA

Control Plans

APQP/PPAP

Job description

JLG Industries is seeking a Principal Quality Engineer to advance product quality and manufacturing capability across multiple product lines. You will apply DOE, SPC, MSA, PFMEA, control plans, and root cause analysis to improve processes, reduce variation, and drive continuous improvement.

You will mentor quality engineers and collaborate with Engineering, Manufacturing, GPSC, and Suppliers to resolve complex issues and ensure production readiness.