Senior Principal Product Leader - Payments & Strategy

Early Warning Services LLC; San Francisco (CA); Hybrid; USD 206,000 - 241,000; Full time

Benefits offered by this job

Healthcare Coverage

401(k) Plan

Paid Time Off

Paid Parental Leave

Maven Family Planning

Job summary

Early Warning Services LLC is seeking a Senior Principal Product Manager to define and lead a portfolio strategy across key customer segments. You will partner with engineering, design, analytics, marketing, and risk teams to deliver high-impact solutions that improve adoption, revenue, and client outcomes.

The role emphasizes influence over formal management, with strong expectations for executive-level collaboration, design thinking, and agile execution.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 15+ years of related professional experience in product management, product strategy, or a closely related field.
• Demonstrated expertise in design thinking and agile development methodologies.
• Proven experience defining product strategy, roadmaps, and delivering products that meet revenue and adoption goals.
• Strong track record of cross-functional collaboration and executive-level influence.
• Excellent analytical, communication, and execution skills.
• Background and drug screen

Responsibilities

• Owns and evolves product strategy, vision, and roadmap for a portfolio of products aligned to customer and business outcomes.
• Builds strong alignment across executives, cross-functional partners, and external stakeholders through clear articulation of product strategy, tradeoffs, and priorities.
• Serves as a recognized subject matter expert and thought leader within the product domain.
• Proactively assesses customer needs and pain points across the product portfolio to maximize customer value and satisfaction.
• Synthesizes qualitative and quantitative feedback into actionable insights that inform product decisions.
• Champions the customer perspective throughout product discovery, delivery, and iteration.
• Works closely with marketing, sales, analytics, design, and technology partners to define go-to-market strategies and drive product adoption, revenue, and client outcomes.
• Owns product success metrics including financial performance, adoption, customer satisfaction, and net promoter scores.
• Ensures disciplined execution against the roadmap while managing dependencies and tradeoffs.
• Partners deeply with engineering and architecture teams to deliver scalable, secure, and resilient solutions.
• Clearly defines product requirements, writes and grooms user stories, and participates actively in agile ceremonies.
• Brings strong technical fluency to discussions, enabling informed decision-making without direct coding responsibility.
• Ensures product designs incorporate appropriate risk management, security, and regulatory controls.
• Partners with legal, compliance, and risk teams to ensure adherence to applicable laws, regulations, and governance standards.
• Balances innovation with operational resilience and risk mitigation.
• Leads through influence by aligning diverse stakeholders, breaking down silos, and facilitating decision-making across the enterprise.
• Mentors and coaches peers and junior product managers informally through knowledge sharing and best practices

Skills

Product strategy

Stakeholder management

Design thinking

Agile methodologies

Executive influence

Analytical thinking

Education

Bachelor's degree or equivalent

15+ years of related professional experience

Job description

Early Warning Services LLC is seeking a Senior Principal Product Manager to define and lead a portfolio strategy across key customer segments. You will partner with engineering, design, analytics, marketing, and risk teams to deliver high-impact solutions that improve adoption, revenue, and client outcomes.

The role emphasizes influence over formal management, with strong expectations for executive-level collaboration, design thinking, and agile execution.