Senior Principal Product Manager, Payments Strategy

Early Warning Services LLC; Chicago (IL); Hybrid; USD 206,000 - 241,000; Full time

Benefits offered by this job

Healthcare Coverage

401(k) Retirement Plan

Paid Time Off

Parental Leave

Family planning support

Job summary

Early Warning Services LLC is seeking a Senior Principal Product Manager to define, develop, and execute the strategy for a portfolio of products aligned to customer segments. This hands-on leader drives clarity around pain points, translates strategy into actionable direction, and partners with cross-functional teams to deliver high-impact solutions.

The role operates through influence rather than formal people management, with responsibilities across technology, design, analytics, marketing,

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 15+ years of related professional experience in product management, product strategy, or a closely related field.
• Demonstrated expertise in design thinking and agile development methodologies.
• Proven experience defining product strategy, roadmaps, and delivering products that meet revenue and adoption goals.
• Strong track record of cross-functional collaboration and executive-level influence.
• Excellent analytical, communication, and execution skills.
• Background and drug screen.

Responsibilities

• Owns and evolves product strategy, vision, and roadmap for a portfolio of products aligned to customer and business outcomes.
• Builds alignment across executives, cross-functional partners, and external stakeholders through clear articulation of product strategy, tradeoffs, and priorities.
• Serves as a subject matter expert and thought leader within the product domain.
• Proactively assesses customer needs and pain points across the product portfolio to maximize customer value and satisfaction.
• Synthesizes qualitative and quantitative feedback into actionable insights that inform product decisions.
• Champions the customer perspective throughout product discovery, delivery, and iteration.
• Works closely with marketing, sales, analytics, design, and technology partners to define go-to-market strategies and drive product adoption, revenue, and client outcomes.
• Owns product success metrics including financial performance, adoption, customer satisfaction, and net promoter scores.
• Ensures disciplined execution against the roadmap while managing dependencies and tradeoffs.
• Partners deeply with engineering and architecture teams to deliver scalable, secure, and resilient solutions.
• Clearly defines product requirements, writes and grooms user stories, and participates actively in agile ceremonies.
• Brings strong technical fluency to discussions, enabling informed decision-making without direct coding responsibility.
• Ensures product designs incorporate appropriate risk management, security, and regulatory controls.
• Partners with legal, compliance, and risk teams to ensure adherence to applicable laws, regulations, and governance standards.
• Balances innovation with operational resilience and risk mitigation.
• Leads through influence by aligning diverse stakeholders, breaking down silos, and facilitating decision-making across the enterprise.
• Mentors and coaches peers and junior product managers informally through knowledge sharing and best practices (without formal people management responsibility).
• Owns the strategy, positioning, and messaging framework for Agentic Commerce.
• Serves as the subject matter expert for our Agentic Commerce vision and solution.
• Drives alignment and adoption across financial institutions, ecosystem partners and merchants, ensuring alignment and maximizing adoption.
• Engage with ecosystem partners and stakeholders to align standards and foundation of agentic commerce transactions flows.
• Develop long term vision and roadmap for agentic commerce.
• Partners with cross-functional teams to ensure changes deliver customer value while protecting the integrity of the broader Paze ecosystem.

Skills

Product management experience

Design thinking

Agile methodologies

Roadmaps & strategy

Cross-functional collaboration

Executive-level influence

Analytical skills

Communication skills

Education

Bachelor's degree or equivalent combination of education and experience

Master's degree

Job description

Early Warning Services LLC is seeking a Senior Principal Product Manager to define, develop, and execute the strategy for a portfolio of products aligned to customer segments. This hands-on leader drives clarity around pain points, translates strategy into actionable direction, and partners with cross-functional teams to deliver high-impact solutions.

The role operates through influence rather than formal people management, with responsibilities across technology, design, analytics, marketing,