Senior Principal PM, Robotics Deployments

Agility Robotics; Salem (VA); Hybrid; USD 170,000 - 221,000; Full time

Benefits offered by this job

401(k) Plan with match

Equity

Company-paid health/dental/vision

Disability insurance

Benefits start day one

Unlimited PTO (Exempt)

Job summary

Agility Robotics is seeking a Principal Program Manager to lead the most complex customer deployments for Digit across warehouses, distribution centers, and manufacturing environments. You will own end-to-end programs, coordinate cross-functional teams, and set the standard for delivering measurable customer outcomes.

Applicants should have 10+ years in program management with hardware and software deployments, travel up to 30%, and a proven track record of customer success in robotics or

Qualifications

• 10+ years in program management with hardware + software deployments at customer sites.
• Direct experience in robotics, automation, or complex electromechanical systems.
• Track record delivering programs with customer outcomes, not just internal coordination.
• Fluency across solution design, site readiness, commissioning, field support, and operations.
• Ability to translate technical complexity into clear, data-driven communications.
• Experience leading cross-functional teams without direct authority.

Responsibilities

• Own the most complex Customer Acceleration Program engagements end-to-end.
• Drive cross-functional execution and remove blockers across engineering, quality, operations, and commercial teams.
• Set the standard for customer-facing preparation and risk management.
• Own the customer relationship at the program level with transparency and data-based updates.
• Ensure timely execution of scope, milestones, and resource coordination across functions.
• Define and track delivery KPIs reflecting customer outcomes and internal quality.
• Elevate systemic issues and drive resolution across programs.
• Establish program management practices and templates as benchmarks.

Skills

Program management leadership

Robotics domain knowledge

Cross-functional collaboration

Data-driven communication

Travel readiness

Customer deployments

Tools

Jira

Smartsheet

Confluence

Job description

Agility Robotics is seeking a Principal Program Manager to lead the most complex customer deployments for Digit across warehouses, distribution centers, and manufacturing environments. You will own end-to-end programs, coordinate cross-functional teams, and set the standard for delivering measurable customer outcomes.

Applicants should have 10+ years in program management with hardware and software deployments, travel up to 30%, and a proven track record of customer success in robotics or