Senior Practice Operations Manager

The Phoenix Group; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off

Parental leave

Education reimbursement

Wellness programs

Job summary

The Phoenix Group Advisors is seeking an experienced Administrative Manager to lead and optimize practice operations within a dynamic professional services organization. You will drive efficiency, staff development, and exceptional client service in a fast-paced environment.

You will supervise practice operations professionals, oversee onboarding, performance evaluations, and ensure compliance with HR and timekeeping policies while managing budgets and reporting.

Qualifications

• Bachelor's degree required; 5+ years managerial or supervisory experience in a professional services setting.
• Proven leadership to develop teams and drive operational excellence.
• Strong communication skills across levels with diplomacy and professionalism.
• Experience with practice management systems and HRIS platforms like Workday, Clio, MyCase.

Responsibilities

• Lead and manage practice operations team, setting strategic direction and ensuring staffing, workflows, and administrative processes align with firm objectives.
• Develop and implement best practices for practice management and operational efficiency to enhance client service.
• Collaborate with practice leaders and external partners to optimize staffing, workflows, and resource allocation.

Skills

Leadership

Communication

Time management

Project management

Education

Bachelor's degree

Tools

Workday

Clio

MyCase

HRIS

Job description

The Phoenix Group Advisors is seeking an experienced Administrative Manager to lead and optimize practice operations within a dynamic professional services organization. You will drive efficiency, staff development, and exceptional client service in a fast-paced environment.

You will supervise practice operations professionals, oversee onboarding, performance evaluations, and ensure compliance with HR and timekeeping policies while managing budgets and reporting.