Senior Practice Operations Leader - 2 Clinics

UNC Health Careers; Mebane (NC); On-site; USD 40,000 - 57,000; Full time

Job summary

UNC Health Medical Group seeks an experienced Practice Manager II to lead two primary care locations (Graham and Mebane). You will coordinate day-to-day operations, manage staff performance, and ensure high-quality patient care while maintaining financial efficiency.

You will drive strategy, budgeting, and staffing plans, interfacing with physicians and multiple departments to optimize throughput and patient satisfaction.

Qualifications

• Bachelor’s degree in a relevant field; healthcare setting experience preferred.
• Three years in a healthcare setting; one year supervisory experience.
• Degree may be substituted with equivalent experience per policy.

Responsibilities

• 1. Ensures compliance with organizational policies and procedures.
• 2. Responsible for hiring, training, developing, and evaluating employee performance.
• 3. Provides supervision and direction for all practice staff; plans, assigns, and directs workflow.
• 4. Participates in budgetary planning, implementation, and monitoring of all financial aspects of the physician office practice.
• 5. Responsible for compliance with billing and accounting procedures, revenue cycle and financial audit requirements.
• 6. Identifies trends and develops a plan of action to address customer, employee, and physician satisfaction issues.
• 7. Responsible for resolution of facility management, equipment, and safety issues.
• 8. Ensures compliance with safety and regulatory guidelines (HIPAA, OSHA, infection prevention) and coordinates unit-based performance improvement.
• 9. Demonstrates strong customer service and leadership in communication and teamwork.

Skills

Leadership

Staff supervision

Budgeting

Healthcare administration

Communication

Education

Bachelor’s degree in a relevant field

Tools

Practice management software

MS Excel

EHR systems

Word / Outlook

Job description

UNC Health Medical Group seeks an experienced Practice Manager II to lead two primary care locations (Graham and Mebane). You will coordinate day-to-day operations, manage staff performance, and ensure high-quality patient care while maintaining financial efficiency.

You will drive strategy, budgeting, and staffing plans, interfacing with physicians and multiple departments to optimize throughput and patient satisfaction.