Senior Practice Manager, Medical Office Operations

Socket.dev; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Tuition remission

Medical benefits

Job summary

The University of Miami/UHealth Department of Medicine has a Full Time Sr Practice Manager opportunity on the UHealth Campus. The role directs daily operations, staffing, scheduling, and patient access for the practice, while developing staff and ensuring high-quality service in an academic medical setting.

The incumbent leads office and clinic personnel, oversees hires and evaluations, and participates in key governance meetings to uphold policies and ensure compliant, efficient patient care

Qualifications

• Bachelor’s degree in relevant field required.
• Minimum 5 years of relevant experience required.

Responsibilities

• Manages and coordinates the activities of office and clinic personnel.
• Approves time and attendance documents.
• Oversees recommendations for hires, transfers, promotions, and terminations, and trains and evaluates all positions for the practice.
• Maintains and adjusts job descriptions for department staff.
• Sets goals and objectives for support staff and evaluates their performance.
• Trains or facilitates the training of personnel within the assigned division(s).
• Participates in customer service and leadership training.
• Attends University meetings regarding UCare, Epic implementation, HIPAA compliance, and third-party payor contracts.
• Develops and implements an inventory control system for supplies and materials required by the practice.
• Oversees employee, patient, and physician relations and problem resolution as it occurs in the offices.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.

Skills

Operational Management

Organizational Development

Financial Oversight

Team Leadership

Technical Proficiency

Communication

Education

Bachelor’s degree

Job description

The University of Miami/UHealth Department of Medicine has a Full Time Sr Practice Manager opportunity on the UHealth Campus. The role directs daily operations, staffing, scheduling, and patient access for the practice, while developing staff and ensuring high-quality service in an academic medical setting.

The incumbent leads office and clinic personnel, oversees hires and evaluations, and participates in key governance meetings to uphold policies and ensure compliant, efficient patient care