Senior Power Generator Technician - Field Lead (On-Call)

GenServe Inc.

Austin (TX)

On-site

USD 85,000 - 105,000

Full time

11 days ago

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Benefits offered by this job

Company vehicle with fuel card

OEM and technical training programs

Job summary

GenServe is seeking a highly skilled and experienced Power Generator Technician to join our elite field service team. This position requires advanced expertise in diagnosing, repairing, and maintaining a wide range of generator systems, including diesel, natural gas, and propane-powered units, as well as complex ATS and control systems.

GenTech 3’s are expected to work independently in the field, lead service projects, and support our Level 1 and Level 2 Gen Techs.

Qualifications

High school diploma or GED required; trade school or technical certification strongly preferred.
Minimum of 5 years’ direct experience in generator service and repair or related field.
Strong knowledge of major generator brands (Cummins, Kohler, Generac, CAT, MTU, etc.).
Proficiency with multiple OEMs including Generac, CAT, Cummins, Kohler, MTU, and ASCO is preferred.
Proficiency with diagnostic tools, multimeters, software interfaces, and load banks.
Valid driver’s license with a clean driving record.
Strong knowledge of NFPA 110, NFPA 70E and OSHA standards.
Physically able to lift 50+ lbs and work in field/outdoor conditions.
Ability to travel to customer sites and work in varying field conditions.

Responsibilities

Perform advanced diagnostics and repairs on commercial and industrial generator and associated systems.
Troubleshoot and service complex electrical issues, engine performance problems, and control system faults.
Conduct full system testing including load bank testing, frequency/voltage checks, and ATS operation validation.
Interpret and apply wiring diagrams, schematics, and technical manuals.
Lead or support large-scale emergency service response efforts.
Maintain complete and accurate service records, parts usage, and technical reports.
Provide support and guidance to Gen Tech 1 and 2’s.
Coordinate with project managers, clients, and vendors to ensure successful completion of work.
Promote and enforce GenServe’s safety practices and protocols at all job sites.
Participate in on-call rotation and emergency response duties as needed and resolve equipment issues on-site.
Coordinate with dispatch to schedule multi-day service jobs and manage rental equipment for complex repairs, ensuring timely availability and efficient resource allocation.
Participate in a rotating on-call schedule, including evenings, weekends, and holidays, to respond to emergency service requests and ensure timely resolution of customer issues.